RanceLab

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FAQ
Settings
/SMS Settings

Automatic SMS on the day of Spa Reservation and one day before of the scheduled arrival for Spa Services.

SMS on Spa Reservation:

    1. From main go to the Business Alert (T > M > A)
    2. In the Business Alert screen, select respective location at “Location” field
    3. Set SMS variable at “Spa Reservation” field
    4. Press ALT+S to save.

Automatic Alert 1 day before the scheduled arrival for Spa Services:

    1. From main go to the SMS Scheduler (T > M > S)
    2. In the SMS Scheduler screen, select respective location at “Location” field
    3. In the Report column, press ALT+L to select “Spa Reservation” from the list
    4. Press ALT+L at “Data Period” to select “Yesterday” from the list
    5. Set frequency at “Frequency” column, say “Daily”
    6. Set Time to send the SMS at “Time” column
    7. Set SMS variable at “Body” column
    8. Set "Is Active" = Yes
    9. Press ALT+S to save.

Sample Variable:

Dear <Customer_Name>, Thank you for choosing our services. The service is booked for <Memo_Date> at our <Location> outlet. Your reservation id is <Memo_No>

Sample Message as per above variable:

Dear Mr. Abhishek Bachchan, Thank you for choosing our services. The service is booked for 25-Mar-2013 at our Park Street outlet. Your reservation id is 13/16

Note:

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