“Hey, let’s hit the bar” and “Hey, let’s hit the pub” might mean the same for your customers, but those of you in the industry is not likely to confuse one with the other. Bar or Pub, the difference...
As soon as a customer enters a restaurant, the first thing they notice is ambience. Whether it is the lights, colors, music, furniture, walls or courteous staff, everything leaves a mark of its own before they sit down at...
Quick Service Restaurants (QSRs), better known as fast food restaurants, have been a rage for quite a while now. In our busy lives, QSRs have helped customers to satiate their hunger without wasting any time. Even though the QSR...
Fine dining restaurants are usually carefully chosen by people. They tend to look for everything. From cuisine quality and quantity, reason-ability and ambiance to the location, everything matters. After all, fine dining is an experience and is not an...
Desserts are the perfect end to a great meal. Well, not just meals actually. They are known to have a very versatile reputation and flirt with every other main course or snack you may have on your plate. This...
An enjoyable restaurant experience, even though the business is all about food, is determined more by areas outside the purview of food and culinary arts – the ambience, service and an environment of relaxation. The service, especially, can influence...
A bar that serves exceptional food and fine liquor is headed for success, depending on the location it is in. However, the success of your barcan reach greater heights with exemplary customer service offered. How do you ensure that?...
A fine dining experience is an amalgamation of a lot of things besides just the quality and type of food. Find out what is it that you need to do in order to craft the perfect dinner time for...
The key to running a successful cafe isn’t just about acquisition but much more about retention of your customers. They say, “Loyalty is rare. If you find it, keep it”. In fact, loyalty isn’t supposed to be found but...
CRM has hit the dictionary of restaurateurs pretty quick and is gaining importance with every passing day. So what exactly is CRM or Customer Relationship Management? It is the strategy or practice of building and improving business relationship with...