Talk (establish world class vendor management):

1. Develop collaborative partnerships with suppliers.
2. Use the Internet.
3. Integrate logistics with buying decisions.
4. Optimize replenishment models.

Do (optimize internal processes):

5. Measure replenishment cycle times.
6. Build logistics capabilities by product category.
7. Continually improve operations to achieve profitability.
8. Accelerate the process.

Deliver (exceed customer expectations):

9. Work with stores to prioritize in-stock positions.
10. Optimize consumer channels.