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System Diagnostics |
  
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System Diagnostics |
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Main Menu > Settings > System Diagnostics
System Diagnostic checks the status of the following exe files.
| 1. | Print Exe |
| 2. | ML Exe |
| 3. | Data Service |
| 4. | Communication Link |
Print Exe:
Version |
Showing the Current Version of Print Exe. If no exe found then shows "0.0.0.0" |
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Status |
Running |
Print Exe is running |
Stop |
Print exe not running / If antivirus block the exe then also it shows “Stop” |
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Not Found |
Print Exe not present in the application folder |
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Problem |
Error Starting Print Exe |
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Pending Jobs |
Shows Pending Print File in current Station folder |
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Log Details |
Shows log details for more Information |
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Data Service: (for Multi Location)
Version |
Shows the Current Version of ML Exe. If no exe found then shows "0.0.0.0" |
Local Service |
It shows the Data Service connected to the local Database. Local Data Service: for local computers. |
Status |
Shows status of the Local Data Service either available or not. |
Remote Service |
It shows the Data Service connected to the Root (HO) location data. In case of Root(HO) both Local and Remote Service are same. Remote Data Service: for the head office server. Note: During the upgrade to release 1.421 onward, the installer of FusionRetail™ 6 automatically installs windows data service. The installation and un-installation of this service is completely maintained by the FusionRetail™ 6 software. No user action is required to maintain this. |
Status |
Shows status of the Remote Data Service either available or not. |
ML Exe: (for Multi Location)
Version |
Showing the Current Version of RanceLabML Exe. If No exe found then it shows "0.0.0.0" |
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Status |
Running |
RanceLabML Exe is running |
Stop |
RanceLabML exe is not running / If antivirus blocks the exe then also it shows “Stop”. |
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Not Found |
RanceLabML Exe not present in the application folder |
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Problem |
Error Starting RanceLabML Exe |
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Available at Server |
From Node system this Message will show, because RanceLabML exe only runs in server |
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Log Details |
Shows Error log Files for more Information |
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Communication Link: (for Multi Location Status Checking)
Method |
Method of Communication (FTP/Offline /IP/None) |
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Internet |
Ok |
In case of "IP" and "Offline" this message will come, because in these cases we don't need internet. |
Connected / Not Connected |
If you are using "FTP" or "Email" this message will come, because in that case we need internet. |
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Error Connecting |
If Error comes during connecting to internet. Check sync.log for more detail. |
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Status |
All the possible reasons will be shown here |
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Pending Files Diagnose |
Current Location |
Your current location say Root |
Files to be Imported |
Shows number of XML file found in Inbox Folder |
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Files to be Exported |
Details of Files to be send to be the specific location and it's last Update time |
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FTP Server Status (Only Available when Method="FTP") |
This will show File count and last update time at Server Location. |
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Log Details |
For more Information Need to Check Sync log Files |
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