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Short Message Service (SMS) is a communication service component of the GSM mobile communication system, using standardized communications protocols that allow the exchange of short text messages between mobile phone devices. SMS text messaging is the most widely used data application in the world, with 2.4 billion active users, or 74% of all mobile phone subscribers. The term SMS is used as a synonym for all types of short text messaging.
Adding text messaging to your communication mix gives your business a huge competitive advantage. Instant, direct communication between your organization and the mobile phone of your customer or employee, wherever they are, means that you can distribute important operational or marketing information 'Right Now'.
Why use SMS for Business Communications?
|•||SMS is an immediate, person-to-person communication.|
|•||SMS saves time because it goes directly to the intended recipient. |
|•||SMS is a prevailing, cost effective method of communication. |
|•||Of a worldwide population of 6.5 billion, 2.8 billion have mobile phones with the capability to send and receive SMS.|
|•||The infrastructure to support text is readily available and is easily adopted by most people.|
|•||Good, timely, sound information is a key factor in business. SMS is the channel to send this information. |
|•||You can use bulk SMS to send large number of SMS in single click. The most useful feature of the Bulk SMS is that a single SMS can be forwarded to several users. |
Features of RanceLab® FusionRetail 6 SMS:
|•||RanceLab® FusionRetail 6 SMS makes it easy to draft and send text messages. Using your computer & keyboard, means that the process is quicker and easier than using an 'office' mobile. |
|•||Bulk text SMS are simple to set up, with easy upload of lists and variable data.|
|•||You can send ad-hoc text messages to individuals – send messages to groups of contacts and personalize your communication with customers. To make message creation even quicker, common message layouts are saved as templates.|
|•||You can Pre Schedule messages for future delivery for maximum impact. |
|•||Send multiple text messages from Computer to mobile phones at just one click. |
|•||Recipient phone number can be entered manually or bulk uploaded from the database|
|•||Easy to use and operate. |
|•||Internet based connectivity. |
|•||Cost effective mode of communication|
Benefits of RanceLab® FusionRetail 6 SMS:
You can use RanceLab® FusionRetail 6 SMS in your business to achieve various benefits. SMS could be used for.
|•||SMS promotions – Promote any product or Brand by using SMS services. You can also inform your customers about the Sale, Offers, Discount etc.|
|•||Status Updates – Use SMS services to update you about the purchase, alterations, delivery etc|
|•||Greetings - Send greeting SMS to your customers on Festivals, Birthdays, Anniversary etc by using Bulk SMS feature|
|•||Announcements – Use SMS as an tool to announce various events as Openings, Launch etc or you can use it for mobile advertising|
|•||End of Day Sales figures – Use SMS as a tool to inform the Managers /coordinators about the Day end sales - corporate SMS|
|•||SMS based surveys – You can conduct SMS based surveys with the customers|
|•||Thanking the customer for their purchase at the store|
|•||Emergency – The company can issue immediate alerts to their employee about emergencies and critical situations |