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Service Mode

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Main Menu > Master > F&B > Service Mode

 

Requirement

If you want to notify the required service mode to the kitchen. The following example show the service Mode is printer on TOP of KOT, Coupon and Receipt.

For example, one of the following can be printed on top of Coupon or KOT

a)** Dine In **: So that the kitchen can deliver the order for dine in.
b)** Take Out **: So that the food can be packed and sent to take away counter.
c)** Home Delivery **: So that the order can be packed and given to the driver counter.

 

Here you create and modify the service mode. Service Mode is an input at Touch POS required to identify the order for its service mode.

Dine In, Home Delivery, Take Out and None is created by default.
You can add a new service mode or modify existing as per your requirement.

How to Utilize?

 

Set “Ask for Service Mode = Yes” in Sales Transaction Option
It will popup a list asking for the service mode when you start the order.
Alternatively Service Mode list can be used using the button “Serve Mode” available in 2nd page of buttons on order screen. This button is also used to change the selection done earlier.
Select a service mode (Dine in / Take Out / Home Delivery / None)
Available in any of Table Mode, Quick Mode or Prepaid Mode
Finish the transaction.

 

Note: Service mode will be printed on KOT, Coupon and Receipt.

 

I am using table mode and customer (already dining in with running order) has given a order for a item to be packed. How do I inform the kitchen?

Use modifier ** For Delivery ** along with that Item.

Kitchen staff sees this and pack the food for delivery. Now you can handover the food to customer while she is leaving.

How to charge for the packing material I use to pack the item for delivery?

You can define the sale price in the product master while you are creating a modifier.