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Sales Return (Credit Note)

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Sometimes, unaccepted Items are returned by customer.  Normally customer comes with the items to return and entering those item in Sale Return constitutes the Credit Note.

The Credit Note in respect of Items returned affects both Inventory and Accounts. The stock of Items returned get increased. The customer account (who returns the goods) is credited by net amount of the Credit Note.

Sale (or Sale Return) Account is debited (decreased) by value of Items returned. Respective ledgers of other accounts (like Taxes) are also debited accordingly.

Buttons in the Sales Return (Credit Note) Voucher:

Buttons in the Sale Return (Credit Note) are as follows:

F3 Add qty

Click "F3 Add qty" Button or press F3 button key to add the quantity of product. For example if the quantity entered is 5, but you want to make it 8 either you overtype 8 at the quantity column (you have to use mouse) or click F3 Add Qty button (from keyboard without using mouse) and type 3 to add 3 in the current quantity (5) to make it 8.

F4 Less qty.

Click "F4 Less qty" Button or press F4 button key to less the quantity of product. For example if the quantity entered is 5, but you want to make it 3, either you overtype 3 at the quantity column or click F4 Add Less Qty button and type 2 to deduct 2 in the current quantity (5) to make it 3.

F5 Rate Change

To change the Sale Price. Click at "F5 Rate Change" button bar or press F5 button key. The cursor goes to rate field directly. Over type the Rate.

F6 Sale Person

To enter Sales Person Name. Click "F6 Sale Person" (or F6 key) and select the Sales Person (you may select NONE if no Sales Person is to be linked or you may want to de-link associated sales person).

F8 Prod Info

It shows various particulars of the Product (like, Code, Department, Group, Sub Group, Brand, Unit, Tax, Re-order Level, Safety Level, Re-order Quantity, Min-Order Quantity, Stock, Product Type, MRP, Batch No., Mfg Date and Expire Date etc.) in the product information window, when you click at F8 Prod Info button or press F8 button key.

For more detail please visit:

Is it possible to view the supplier name in Product information?

F9 Cust Info

It shows various particulars of the Customer (like Customer’s personal details purchase history, club membership points) in the Customer information window, when you click at "F9 Cust Info" button or press F9 button key.

For more detail please visit:

Is there any option to check if a particular customer is allowed for credit sale or not?

Is it possible to view the customer's total transaction amount on sale screen?

F10 Tender

Click "F10 Tender" button or press F10 button key to show the Tender Screen.

^T Item Remark

Click "^T Item Remark" button or press CTRL + T to get the window in which the Item Remark of the Product displayed (if specified in product master), which you may change. The change is saved in the specific voucher against line item and not in Product Master.

^ C Complementary

Press "^C Complementary" button or CTRL + C toggle button to activate complimentary mode to add complimentary line item or items. For example a toy is free with purchase of some food product. After scanning the food product, press CTRL + C to activate complimentary mode. It will be displayed on top of center screen as Complimentary All subsequent scans (line Items) will be added at zero value (Press ^C button to deactivate complimentary mode) The complimentary line items will be displayed in red color to attract the attention of the operators.

^M Item Disc

Click this button or press CTRL + M to enter Item discount either in amount or in percentage and either for a single selected item or for all of the items.

For more detail please visit:

Is it possible to calculate discount and charge on sale rate and calculate tax on the amount after charge added to the sale rate?

F2 Date

Click at "F2 Date" button bar or press F2 button key for enter the Date of Voucher.

-Z Station

Click "-Z Station" button bar or press ALT + Z to get the Station Set up screen to set the Station option (like POS 1 etc.).

-O Opt Voucher

Click at "-O Opt Voucher" button or Press ALT + O to get the Sale Return Voucher Option screen and to set Sales Order options.

-W Opt Prn Win

Click "-W Opt Prn Win" button or press ALT + W to get Sale Return Voucher Window Print Option and set the options.

-D Display

Click at "-D Display" button or press ALT + D for display all entries of Sale Return Voucher.

-R Opt Prn Rec

Click this button or press ALT + R to get Sale Return Voucher POS Print Option and set the option.

-T Change Tax

Click at T Change Tax button or press ALT + T. to get Tax rate list and select the Tax Rate. Tax selected here will be applied on entire voucher. To change tax of a  line  item, go to respective line on the tax column and press ALT + L to get the list of tax to change.

For more detail please visit:

-P Price List

Click this button or press ALT + P to select different Price List.

-L List

Click at "-L List" button or press ALT + L to get the list of respective master and select an master item.

Related Faq:

^D Delete

Press CTRL + D key to Delete the Voucher. To delete a specific line item, press ALT + D Delete on the line Item.

^P Print

Click at P Print button or press CTRL + P for print the Voucher.

F12 Change Loc

Click "F12 Change Loc" button or press F12 to change the location. The entire voucher will be moved to the selected Location. Location is applicable for entire voucher but warehouse can be specified for each line Item.

Exit

Click Exit button or press Esc button to come out of the current screen A prompt appears if you attempt to exit before saving.

F1 Help

Press F1 to get context sensitive help relating the current voucher.

F7 Customer

Click this button or press F7 to select customer from the list.

-V Preview Dgn

Click "-V Preview Dgn" button or press ALT + V to get the design screen to change the output format of the Voucher Document.

-F3 Report

Click "-F3 Report" button or Press ALT + F3 to view the Order Register on screen.

^V Rec Vch

Click this button or press CTRL + V to enter Receipt Voucher.

-E List Editor

Click this button or press ALT + E to get the List Editor screen to change the list setting for the transaction.

-C Redeem Pt

Use this button to Redeem customer’s earned Points.

-F11 Chg Voucher

Click this button or press ALT + F11 to select different Voucher Type for the transaction.

^S Updt Scheme

Use this button to update the detail of the item as mentioned in Scheme and Promotion. Ex: you decided to give 10% discount on product “T shirt H/S” (having the sale price of Rs. 500) and already created the necessary changes in Scheme and Promotion module. During sale (Scan POS) if you scan the item “T shirt H/S” it will show Rs.500 as sale value. Now use the “^S Updt Scheme” button. It will change the sale price to Rs.450 (as per Scheme and Promotion).

-U UDF

Click this button or press ALT + U to enter data for User Defined Fields.

For more details please visit:

How to add details like Transport No / Policy No in Sale Invoice (Scan POS)?

^O Charges

Click this button  or press CTRL + O to enter Item wise charges either in amount or in percentage and either for a single selected item or for all of the items.

-N Container

Click this button or press ALT + N to select Container from the list.

For more detail please visit:

How to use Container Management System in FusionRetail6?

-F6 Scale Input

Click this button or press ALT + F6 to get input of Weigh Scale.

^F11 All Column

Click this button or press CTRL + F11 to view item wise transaction detail showing all deductions and additions to the item rate.

-B Rate Type

Click this button or press ALT + B to change item rate type MRP / Purchase Cost / Sale Rate.  Where choosing MRP item will be sold on MRP, choosing Purchase Cost item will be sold on P. Cost and choosing Sale Rate item will be sold on sale price.

-F6 Scale Input

Click this button or press ALT + F6 to get input of Weigh Scale.

-Q Calc Qty

Click this button or press ALT + Q to calculate item quantity based on the sale amount entered. This is useful in sweet shops where customer asks to pack sweet of certain value in rounded figure.

For example: If a customer asks the sale person to pack "Kaju Barfi" woth Rs.500/- which is Rs.350/- a kilo, then it seems to be very difficult to back calculate and then put the quantity in a busy sale counter.

 

In order to calculate item quantity for the sale amount entered, please follow the steps given below:

1.Select the item entry row and then click this button or press ALT + Q
2.It will ask for Amount.
3.Enter Amount and it will calculate Qty.

 

Note:

Discount or Scheme will not be considered while calculating Qty.

 

Related Faq:

Scan or select the desired product(s) for return against a particular Sale Invoice.