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Orders Entry for a Table

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Click a Table (or press O and enter table name):

To open a new Table and start order entry for it, click on a vacant Table. The order entry screen has 4 parts:

Item Group : At 3 rd pane in the right part
Item  : At 1st pane in the right part
Modifier : At the middle part of the right pane
Bill Details : At the left pane

Click on the Item Group in the Item Group Pane. The lists of all the Items in the selected Item appear. Click on the Item ordered, Now click on the button on the modifier pane. The Item ordered and selected Modifier (modifier is also shown as Item in the Bills pane, with price, if applicable) is displayed in the Bills pane, showing the Quantity (default 1) & Value.

To change the Quantity, select the Item in the Bills pane and click Q Quantity button. Now type the Quantity. The Quantity of the selected Item in the Bill pane will get changed.

Table Info Bar

The following info are also displayed showing the current status:

Current Date

The current date is displayed

Current Time

Current time is displayed

User

User name is displayed

Station

The station is displayed

Menu

The selected menu is displayed

Bill #

Current  bill Number is displayed

Table

The selected Table name is displayed

Duration

The time elapsed since the Table was booked is shown

Customer

Customer name is shown if you click Sel Customer button and swipe  a customer card or enter customer card number

Persons #

Number of persons in the selected Table is displayed

 

If a wrong table number is clicked and booked (e.g 12 instead of 16 and some order has been placed, you may rectify the mistake by Move Table button by changing the Table Number.

Buttons in the Order Screen (Touch Mode):

In a Table specific screen (when a Table is selected), the following button bar options appear:

Q Qty

’Q’ is used to add / alter quantity of selected line item. It will work only on currently ordered items.

Del Void item

Click Del Void Item button bar to Cancel an Item in an Order. The selected Item is removed from the Order list (the Cancellation Reason selection menu appears only when you attempt to cancel the last Item of the Order).

 

Note: It works in two modes.

 

First: If the KOT of the item is not generated then it will remove the item. It will not ask for the cancellation reason. This is useful to correct any mistake on the screen itself.

 

Second: If the KOT for the ordered item is generated then it will ask for the cancellation reason.

(KOT is generated after the Order is taken and the Item is shown in white background once the KoT is generated).

 

Related Faq:

2 X Qty

Click this button or press 2 to select Qty 2 for selected item. It will work only on currently ordered items.

3 X Qty

Click this button or press 3 to select Qty 2 for selected item. It will work only on currently ordered items.

4 X Qty

Click this button or press 4 to select Qty 2 for selected item. It will work only on currently ordered items.

5 X Qty

Click this button or press 5 to select Qty 2 for selected item. It will work only on currently ordered items.

N Set # Person

Click "N Set # Person" button bar or press N button to set the person. You can set the number of Persons in the Table.

C Sel Customer

Click "C Sel Customer" button bar or press C button to open a box and prompt to swipe customer / guest card. If you do not use cards, click on list button to display the list of customers. Select a customer from the list to tag it to the current table.

I Cust Info

After you have selected the customer, press ‘I’ to display details of the selected customer.

O Other Menu

Click "O Other Menu" button bar or press O key to select any other Menu (e.g Snack bar, continental etc.).

R Re Order

This is used to book a repeat of the same Item. Select any one item from the list of ordered item and then press ‘R’ to add the same item in the Order.

T Tender

Click "T Tender" button bar or press T button to go to the Tender Screen to enter money received from customer.

For more detail please visit:

How to implement multi-currency tender in sale transaction?

How to setup a system in which we can receive discount coupons from customers to provide services?

L Leave

Click "L Leave" button or press L button to come out of the current screen (the Table remains open and further order can be taken later on).

W Wait Staff

Select any line Item and press ‘W’ to display the list of wait staffs (the list of sales person appears, so waiter name should be included in sales person). Select any one from the list to assign it to a line item. Useful in case of spa and salons where different services offered by different wait staff (However, the effect is not visible anywhere in entry screen or report).

V Deliv Detail

Provides Customer detail (You need to select a customer before using this button).

P Service Ticket

Click this button or press P to print service ticket.

For more detail please visit:

What is Service Ticket?

M Move Table

Click this button to change the Table Number (when a person moves to another Table or a wrong Table number has been booked). Click M Move Table button bar or press M button and enter the changed Table Number.

KOT will be printed when a table is moved to another if “Print KOT for Move Table” field is set to “Yes” in the Sales Option.

 

For more detail please visit:

E Move Item

To move any food product item from one table to another (not vacant) table, click E Move Item button bar or press E button. Enter the Table name to which the Item is moved to.

F4 Service Mode

Click this button or press F4 to select a Service Mode.

Y Split Check

Click this button to split the order of the Table into more than Bill. This is useful when the Table is occupied by two or more separate groups and they want place order separately and want to be billed separately.

For more detail please visit:

How to implement Split Bill functionality in FusionRetail 6?

Is it possible to split the bill amount evenly according to the number of people at a table?

+ Register

Register is a function to mimic the actual cash register when you enter 2*4 from your keyboard to add 2 French Fry to the order (where 2 is qty and 4 is item code of French Fry). This function is useful in the fast food counter.

This is designed to work from the numeric key pad to make the fast data entry. However the operator must remember the code of the item. New operator can memorize the code using “S Search Item” function.

 

Related Faq:

S Search Prod

Click "S Search Prod" button bar or press S button to get the full list of Item Master from where you may select any Item belonging to any menu. Especially useful for Parcels Order.

U Item Disc

To give the discount on any Item, Click U Item Discount button bar or press U button. Click Single option to give discount on the selected Item only. Click All buttons to allow discount on the entire bill. Click Amt button to enter the discount in Amount. Click percent button to enter the Discount in %. The Discount would be subject to the limit allowed to the Operator.

For more detail please visit:

Is it possible to calculate discount and charge on sale rate and calculate tax on the amount after charge added to the sale rate?

X Change Tax

Click X Change Tax button bar or press X button for change the tax rate from the list.

For more detail please visit:

F7 Open Drawer

Click this button or press F7 to open the cash drawer before tender (Be sure that the cash drawer setting was done properly).

For more detail please visit:

How to open cash drawer before completing Rest Sale bill?

What is the function of Search Table button in Restaurant Sale?

G Tag of Table

This is used to place a tag (customer name, phone number, credit card number etc) as a Temporary Measure to book orders with reference to the tag, rather than a table name (where the table numbers not yet fixed). Click G Tag of Table and press Alt Right Arrow to get next set of available button.

For more detail please visit:

Why do we use Tag of the Table?

F6 Updt Scheme

Use this button to update the detail of the item as mentioned in Scheme and Promotion. Ex: you decided to give 10% discount on product “Veg Pizza” (having the sale amount of Rs. 500) and already created the necessary changes in Scheme and Promotion module. During sale (Touch POS) if you scan the item “Veg Pizza” it will show Rs.500 as sale value. Now use the “^S Updt Scheme” button. It will change the sale price to Rs.450 (as per Scheme and Promotion).

For more detail please visit:

How to apply the scheme in a Touch POS transaction?

F8 Price List

Click this button or press ALT + P to select different Price List.

-U UDF

Click this button or press ALT + U to enter data for User Defined Fields.

Add Qty

Click this button once to increase selected item qty by 1. It will work only on currently ordered items.

Less Qty

Click this button once to reduce selected item qty by 1. It will work only on currently ordered items.

-C Change Item

Click this button to open the list of Combo Items. It is used to change the Combo Items.

K KOT Status

Click this button or press K to know the current KOT status.

For more detail please visit:

What is the use of KOT Hold and Fire option in RanceLab® FusionRetail™ 6?

A Seat

Click this button or press A to select SEAT.

For more detail please visit:

In a table there were 8 people ordering different food items

-F6 Scale Input

Click this button or press ALT + F6 to get input of Weigh Scale

F11 All Column

Click this button or press F11 to view item wise transaction detail showing all deductions and additions to the item rate.

For more detail please visit:

How can I see the discounts given on products in a better way in Touch POS screen?

-R Select Room

Press ALT + R or click this button to select the in house Guest from the list, in the list it will show only in house Guests along with Room Number and Type. This is basically to be used for hotel Minibar Transaction.

-F Combo Offer

Click this button or press ALT + F to get combo items populated in one go.

For more detail please visit:

How do I select multiple items available for the Combo Offer in one go during sale?

-Q Calc Qty

Click this button or press ALT + Q to calculate item quantity based on the sale amount entered. This is useful in sweet shops where customer asks to pack sweet of certain value in rounded figure.

For example: If a customer asks the sale person to pack "Kaju Barfi" woth Rs.500/- which is Rs.350/- a kilo, then it seems to be very difficult to back calculate and then put the quantity in a busy sale counter.

 

In order to calculate item quantity for the sale amount entered, please follow the steps given below:

1.Select the item entry row and then click this button or press ALT + Q
2.It will ask for Amount.
3.Enter Amount and it will calculate Qty.

 

Note:

Discount or Scheme will not be considered while calculating Qty.
Buttons in the Order Screen (Quick Mode):

In Quick Service mode, the following extra button will appear:

^H Hold Trans

Click this button or press CTRL + H to hold a transaction.

For more detail please visit:

In Touch POS, is it possible to hold a transaction to create a new transaction?

Does it check for negative stock in case of hold transaction?

1 Table Mode

Click this button or press 1 to go to the Table Mode screen (Table Mode means fine dine sale with routing through Table Mode.).

F10 Order

This will print a KOT at respective kitchen channel and an order slip to be handed over to the Customer.

F3 Open Order

This will enable the cashier to re-call the order and collect money.