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Sticky FAQs
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A B C D E F H I M P R S T W X Z
- Integrating Weighing Scale with the Touch POS module of FusionRetail 6
FusionRetail 6 uses Auto Import function to import the files created by weighing scale. You can use User Defined Code to Integrate with weighing scale in Touch ... - I need to sale at special prices during the upcoming festive season. How can I setup the menu with special pricing in advance for 2 days of festival?
Create a price list to be used after 7 days. (Main - M I R) Go to the Sale Option (Alt + O at Sale Screen) Select ... - I have defined a price list A at customer master and also at the associated account ledger B. Which Price List will work?
In case of customer the price list works from the customer master. You might need to define a price list for a customer, even if she is not ... - If Auto Fill Last Prices is On in Purchase Option and Price List is also there then which price will be shown?
FusionRetail 6 will pick up the rates from Price List. Note: Apart from Price List, you may specify Item Rate at Product Master and Stock receive ... - I want the system to prompt the Rate while scanning a Product in Sale Invoice (Scan POS)?
Go to Product Management [M>I>P from Main Menu] Set the Ask Rate to Yes for display the ... - In a single Purchase entry, how do I enter same product twice with different rates?
Go to P-T-P Select Product to open the child screen Add quantity, rate, MRP, Sale Price Now press Ctrl + C It will create a row Enter add quantity, Rate, ... - I want to format my computer. What should I do?
Formatting Server (main computer) Take Back up of your data : Click here for more info Surrender the License : Click here ... - I am getting “No Default layout is selected” while starting Touch POS.
Go to Main menu > Sale Management > Transaction >Sale Invoice. Press Alt + O to open Option Screen Select required Layout ... - If you want to Purchase same item twice in same invoice, with different rates how do you do that?
1. From Main Menu go to Purchase >Transaction >Purchase Invoice [P-T-P]. 2. Select Product and go to modify mode. 3. Add quantity, rate, MRP, Sale Price and in ... - In Purchase Voucher screen what does Ref means?
It means Supplier Ref no, Supplier date. You can enter Supplier No. and date at the time of selecting customer from list. ... - I am getting “The RPC server is unavailable” while trying to print. How to solve?
The message: ************** Exception Text ************** System.ComponentModel.Win32Exception: The RPC server is unavailable Possible Solutions Installation of printer driver Reinstallation of printer drivers You may have ... - I have a fast food outlet selling few items. Can you tell me an efficient way of fast food billing?
Requirement I have a fast food outlet with few items I do not want to invest in touch screen monitors /POS. My operators remember ... - I have assigned a value credit limit field of supplier. Now while making a purchase entry its allowing me to purchase more than that limit.
Credit Limit will only work for the customer while making sale entry. This is not related to purchase entry. ... - Is it possible to prepare a packing list of an invoice?
Yes. you may copy sale preview file and remove sale price columns from it. Also you may change the appearance based on your requirements. Note: You can select multiple files to ... - Is it required to log off every users before renumbering?
Yes. In order to use the voucher renumbering function , it is mandatory to log off all users except the user who is doing the renumbering. ... - Is it possible to re-print kot?
Yes. it is possible to reprint KOT in FusionRetail 6. However the print comes out with a header “==>>Reprint <<==” Steps to reprint a KOT Click on Display ... - In which report we can find total tips amount?
The tip is recorded in the Tip account ledger. Go to ledger report (Main > F >R >l) Select tip account provide the required date range Total tip amount ... - Is it possible to move table from one one layout to another table layout?
Yes. It is possible to move table or item from one layout to another one. For example, you can change table from bar layout to dining hall layout. More ... - Is there any impact of scan start sentinel on Touch POS to select customer and sales person?
No , there is no role of scan start sentinel for selection of customer and sales person in touch pos. Start sentinel is effective only in Scan ... - Is it required to log off every user before taking backup?
Yes. To backup a database it is essential to log off every user whoever is connected with that database. For more info on backup please visit http://www.rancelab.com/help/fr6_backup_of_database.htm http://www.rancelab.com/help/fr6_backup_database.htm ... - Is it possible to convert Purchase Return Voucher as a whole to a Sale Return voucher?
Answer: Yes, in FusionRetail 6 you can convert a Purchase Return Voucher as a whole to a Sale Return voucher. Refer to the following steps. Go to Purchase Management ... - Is it possible to change the Unit of Multiple Product at once?
Yes. This is very much possible and we call it bulk update in FusionRetail 6. It might happen that during the product master creation someone has ... - I am unable to do the modification at branch location. How FusionRetail 6 works in multi location environment?
FusionRetail 6: Concept of modification in Multi Location environment Please refer to the following table Transactions: Can be created at any Location (any branch and root) Can be modified (and deleted) ... - Is there any change in Customer Privilege Card Type after migration from FusionRetail5 data to FusionRetail6?
Yes you have to recreate the rule for the card types in Fusionretail6, as in FusionRetail5 and then save it. To edit the customer privilege card ... - Is it possible to create separate accounting entry for discount and charges?
Yes. You can create separate entry for discount and changes in purchase. To do the same refer to the following points. Go to Purchase / Purchase Return ... - I want to restrict the cashier to enter the waiter name or the code for the table he is serving?
Answer: Use the following steps to restrict the user from entering the waiter name.. Main > Master Data Management > Others > Designation Set Up (M> O> D) Select the ... - Is it possible to redirect printing job from one printer to another in Restaurant Sale?
Answer: Yes, You can redirect printing job from one printer to another in Restaurant Sale. To do that use the following steps… Main Menu ... - Is it possible to erase all pending print jobs/print files?
Answer: You can delete all pending print jobs/print files in two different ways… A: Open the FusionRetail6 folder from the drive where you have installed it. Open FR6Share folder Here you ... - Is it possible to restrict a user from using page up and page down?
Answer: You can restrict a user from using page up and page down in the following manner… Go to Main > Master Data Management > Others > Designation Set ... - I want to create a user who will be able to use only POS printing for Accounts, how should it will be possible?
Answer: The whole procedure includes two different steps, as… Step 1: To create a new Voucher Type for receipt print and attach that with user… Go to Master Data ... - I have 1 server and 3 client machines. What time will a client show while running Restaurant?
Answer: FusionRetail6 always shows the Server time. In Receipt and KOT the server time will be printed if not running in Day Open/Day Close mode. For more ... - Is it possible to add an item to menu in Restaurant Sale mode?
Answer: New items can be added to the menu from Restaurant Sale (Touch POS)in the following manner: Go to Main Menu > Sale Management > Transaction > Sale ... - I have 4 locations. How to see combined tax register of two or more locations?
Answer: To see combined tax register of two or more locations, follow these steps: Go to Main Menu > Financial Management > Reports > Tax Register (F> R> ... - Is it possible to print any message below the product name in print Receipt?
Answer: Yes, you can print any remarks (or messages) below the product name. Go to Sale Management > Transaction > Sale Invoice (Scan POS) (S> T> S) Press Alt+R ... - Is there any Purchase vs Sale report in FusionRetail6?
Answer: To see the Purchase vs Sale report in FusionRetail6 follow these step: Go to Main Menu > Purchase Management > Reports > Purchase Register (P> R> P) Press Alt ... - I am using Customer card type with discount on them. During sale, each product gets the discount. But I don’t want to give discount on those items, which has fewer margins. How to do this?
Answer: To achieve this goal you have to omit the discount from the customer and have to impose the discount on a price list. Please use ... - If both schemes get activated at the same time on a single item, one is working properly but another one is not working. Why?
Answer: If you already used an item in a scheme method, the same item shouldn’t be used in any other scheme method. At a time you can ... - I am using Multi-location with FTP setting for data transfer, but the data is not getting transferred properly. How to recover from this problem?
Answer: File Transfer Protocol (FTP) is a very useful and fast data transfer mode in FusionRetail6. If you have any problem regarding data transfer in FTP mode ... - I want to maintain the Jobber’s account in FusionRetail6. Is it possible?
Answer: From the Customer Service option you can maintain stock related Transactions of jobbers. But these transactions not affect in the ... - Is it possible to calculate item rate automatically as per recipe during production?
Answer: Yes, Fusionretail6 can calculate item rate automatically as per recipe during production. Please use the following steps to activate this feature. Go ... - I want to print the reports in Landscape layout Is it possible to print the reports in Landscape layout?
Answer: Yes, you can print report both in portrait or landscape layout. In report print preview it will take landscape or portrait automatically as per report columns width, ... - I want to activate/block Scheme and Promotion for a particular location. How to do this?
Answer: You can activate/block the scheme and promotion for a particular location. Use the following steps… Go to Main Menu > Master Data Management > ... - In FusionRetail5 we were using Due as a Mode Of Payment. After migrating from Fusionretail5 to Fusionretail6 we didn’t found the old due balances. Is it possible to have those Old due balances back in Fusionretail6?
Answer: After migrating from Fusionretail5 to Fusionretail6 you will find that there is no “Due” Mode Of Payment. In FusionRetail6 we are using “Credit Sale” for dues and ... - I have one HO and one Branch. Is it possible to create two different Price lists for two different Locations?
Answer: Yes you can create two different Price Lists for two different Locations. Please use the following steps… Step 1: Go to Main Menu > Master Data Management > Inventory > ... - I am using only “CASH” as a Mode Of Payment (MOP) in Scan POS and there is no other charges for sale transactions. To make the transactions faster is it possible to escape the tender screen?
Answer: Yes, you can skip the Tender screen during transaction which will be useful to make the transaction faster. Use the following steps … Step 1: Go to Main ... - Is it possible to create a new sale voucher with all the items of another voucher by using a single key?
ORCan I copy any sale transaction to create a new sale voucher with all the items present in the copied voucher? Answer: Yes, you can copy any sale ... - I am using Windows 7 ultimate version in all my systems. After installing the FusionRetail6 software and creating a new database, if I run the software it is showing the following error and is blocking me to Log in. What is the possible solution of this problem?
Error: System.Data.SqlClient.SqlException: A .NET Framework error occurred during execution of user-defined routine or aggregate "SaveXmlData": System.Data.SqlClient.SqlException: The locale identifier (LCID) 16393 is not supported by SQL Server. Answer: This problem is occurring due ... - I started using the software in financial year 2009. Do I have to change the financial year in 2010 again?
Answer: No, you don’t have to change the financial year or Fiscal Year with the change of years. You can keep working with the same data. FusionRetail6 ... - Is it possible to get the current stock of a product by scanning the product barcode?
Answer: Yes, you can get the current stock of a product by scanning the product barcode. Please use the following steps… Go to Main Menu > ... - I am using Touch Pos with Quick mode. I created a branch database in location master. After restoring the branchDB in one of my branches the software is giving the following error and shuts down, whenever I am trying to click any product in Touch POS. How to recover from this problem?
Error: ‘Duplicate entry found’ Answer: Please use the following steps to resolve the problem… Go to Main Menu > Settings > Database Maintenance > Optimize ... - I am using Multi-location with FTP setting. Whenever I restore a backup why it is showing ‘Offline’ in method of communication?
Answer: This is not a problem instead it is a very helpful feature in FusionRetail6. FusionRetail6 forcefully set ‘Method of Communication = Offline’ whenever you take a backup as ... - In Scan POS we can easily change date to create back day sale entry, but there is no option in Touch POS to change the date to create back day sale entry, what to do in this situation?
Answer: There is no such option in Touch POS to change the date from software. If you want to create back day entries you have to change the ... - I am having the following errors during version update in FusionRetail6. How can I resolve this problem?
Error --------------------------- Msg 5242, Level 22, State 1, Line 2 An inconsistency was detected during an internal operation in database 'FR6Data'(ID:13) on page (1:26292). Please contact technical support. ... - In FusionRetail 6 software, is it possible to create masters in Branches?
Answer: In FusionRetail 6 software, you can create masters* in Branch, by using IM (Instant Message) setting. Please use the following steps to implement the feature… Changes in HO: Step1: Go ... - Is it possible to delete Product Recipe?
Answer: Product recipe is not a master. During product recipe creation you are not creating any master; you are just attaching one or more product with a single ... - Is it possible to import Stock Journal in FusionRetail 6?
Answer: Now you can also import Stouck Journal entries from Excel file. Please use the following steps. Create an excel file with the Columns mentioned in the following table. Brand Brand name ... - Is it possible to print Customer Ledger Closing Balance on Bill?
Answer: Yes, you can print Customer Ledger Closing Balance on Bill. Please use the following steps… Go to Main Menu > Sales Management > Transaction > Sales Invoice (POS)(S> ... - Is it possible to print waiter name in bill Header?
Answer: Yes, you can print waiter ID in bill Header. Please use the following steps... Go to Main Menu > Sales Management > Transaction > Sales Invoice (POS)(S> T> ... - I want to see Principal Company name in reports. How to Choose Principal Company in Reports?
Answer: You can find “Principal Company” in the “Product wise view” of the following reports, as… Purchase Order Register Purchase Register Purchase Return Register Opening Stock Register Stock Ledger Transfer Register Stock Journal Register Stock Register Physical Stock Report To see the Principal Company field in ... - Is it Possible Import purchase from Excel File?
Answer: Yes, now you can import purchase from excel file. To implement this feature please use the following steps… Step1. Creating the Excel file to import as Purchase Create an Excel ... - I want to upgrade the card type of customer when they exceed a certain points. How to do this?
Answer: Please use the following steps to change the customers card type according to their Balance points. Go to Main > Master Data Management > Others > ... - Is it possible to see account group of suppliers in Stock Statement?
Answer: Supplier’s account group is available in Stock Statement. Please use the following steps to see the detail of supplier accounts in Stock Statement… Go to Main Menu ... - I want to see the Voucher Type name In Tax Register. How should I achieve this goal?
Answer: Please use the following steps to add Voucher type name in tax register. Go to Main Menu > Financial Management > Reports > Tax Register(F> R> A) Press F2 and ... - I don’t want to print the serial number in bill. What to Do?
Answer: Yes, you can block serial number printing on sale bills. Please use the following steps to implement that feature… Go to Main Menu > Sales Management > Transaction ... - I don’t want to show discount rate in bill. What to Do?
Answer: Yes, you can block serial number printing on sale bills. Please use the following steps to implement that feature… Go to Main Menu > Sales Management > Transaction ... - Is it possible to print Jobber’s invoice in 40 Column receipt bill?
Answer: Yes, you can print Jobber’s invoice in 40 Column receipt printer. Please use the following steps…. Go to Main Menu> Customer Service> Transaction> Issue To Jobber(R> T> I) Alt + ... - Is it possible to impose forcefully wait staff selection in Touch POS?
Answer: Yes, it is possible to impose forcefully wait staff selection in Touch POS. Please use the following steps to implement the feature… Go to Main Menu > Sales Management ... - Is it possible to restrict my users in a single screen of FusionRetail 6?
Answer: Yes, you can restrict your users in a single screen of FusionRetail 6. Please use the following steps to implement this feature… Go to Main > Master Data Management ... - Is there any option to have prefix before the sale and purchase bill nos. as we have in fr5?
Answer: Yes, you can add a prefix before sale and purchase bill nos. Please use the following steps… Step1: Create Different Voucher Type For Sale Go to Main Menu> Master ... - Is it possible to See customer's closing balance in Sale Invoice(Scan POS) Screen?
Now you can see Customer’s closing balance directly from the sale screen (Scan POS). You can use any one of the following three ways… Way1: Step1: Go to ... - Is it possible to tender directly in Credit sale?
Answer: Go to Main Menu > Sales Management > Transaction > Sales Invoice (POS) (S > T > S) Alt + O (open option screen) In Mode Of ... - Is it possible to import Purchase Return from Excel file?
Answer: You can now import all of your Purchase Return from an excel file. To use this feature please use the following steps… Step1: Create an Excel ... - Is it possible to update the Size, color or Design of a product in just one go?
Answer: You can update the Size, color, design and other Matrix fields of a product in just one go. To implement that please use the following ... - Is it possible to forcefully impose location on my users?
Currently whenever any user opens any transaction screen the default location (HO/ROOT) has been taken from the database. Is it possible to forcefully impose location ... - Is it possible to omit Year from sale invoice memo number?
Answer: Please use the following steps to implement this feature… Go to Main Menu > Sales Management > Transaction > Sales Invoice (POS)(S> T> S) Alt + R Set ... - Is it possible to omit Username printing from sale invoice?
Answer: Please use the following steps to implement this feature… Go to Main Menu > Sales Management > Transaction > Sales Invoice (POS)(S> T> S) Alt + R Set ... - Is it possible to omit memo number printing from sale invoice?
Answer: Please use the following steps to implement this feature… Go to Main Menu > Sales Management > Transaction > Sales Invoice (POS)(S> T> S) Alt + R Set ... - Is it possible to view Tax Ledger Break-up in Purchase register?
Answer: Now you can see Tax Ledger break up in purchase register. To implement this feature please use the following steps. Go to Main Menu > Purchase ... - Is it possible to view Debtor (Customer) Address, PAN No & VAT No in Tax Register?
Answer: All the above mentioned fields are available in Tax Register. Please use the following steps … Go to Main Menu > Financial Management > Reports > ... - Is it possible to create customers in branches in offline mode?
Answer: Yes, you can now create customer master in offline. Please use the following steps… Changes in HO Step1: Go to Main Menu > Settings > Application Settings ... - Is it possible to hide unwanted buttons from the screen?
Answer: Yes, in FusionRetail 6 you can hide buttons from the screen, please use the following steps… Go to Main Menu > Settings > Application Settings > Button ... - Is it possible to see the product details during product scanning in Scan POS?
Answer: Yes you can see the product details during product scanning in scan POS. To implement this feature please use the following steps… Step1: Setting the option Go to Main ... - Is it possible to provide narration per line in voucher entry?
Answer: New functionality added in FusionRetail 6. Now you can add Line Narration in Account Voucher. It will help you in Multi-ledger account entry. To implement this feature ... - Is it possible to view Product Child details from Purchase screen?
Answer: New feature added in FusionRetail 6. Now you can see the Product Child detail directly from the Purchase Screen. Use following s steps to implement this feature… Go ... - Is it possible to create a voucher entry against multiple cost center in just one go?
Answer: New functionality added in FusionRetail 6. Now you can create transactions against multiple Cost centers in just one go. To implement this feature please use the following steps… Step1: ... - Is it possible to create single mode voucher entry in FusionRetail 6?
Answer: New feature added in FusionRetail 6. Now you can create single mode voucher entry in FusionRetail 6. To implement this feature please use the following steps… Step 1: ... - Is it possible to join 2 different tables in Restaurant transaction?
Answer: Now you can join tables together to have a common transaction. To use this feature please use the following steps… Step 1: Creating an order in Touch POS Go ... - I want to see reports of 2 locations combined, not with all location - Is it possible?
Answer: Now you can view reports of selective locations instead of All Location. To use this feature please use the following steps… Go to any Register Report Press F12 button ... - Is it possible to view trading account in FusionRetail 6?
Answer: Now trading account details added in FusionRetail 6 from where you can find the gross profit. To use this feature please use the following steps… Go to Main Menu ... - Is it possible to show stock value in Profit & Loss account, Balance Sheet and in Trial Balance?
Answer: Now you can show Stock value in Profit & Loss account, Balance Sheet and in Trial Balance. To implement this feature please use the following steps… Step1: Setting ... - I want to view Product’s image in register reports, is it possible?
Answer: Now you can show product images in reports. To implement this feature please use the following steps…. Step 1: Attaching picture with a product Copy the picture and place ... - Is it possible to enter other charges detail in percentage for purchase bill which will be calculated before tax?
Answer: Now you can take Other charges in percentage in purchase entry. It will be calculated before tax. Use the following steps to implement this feature… Step1: Setting the option Go ... - Is it possible to enter other discount detail in percentage for purchase bill which will be calculated before tax?
Answer: Now you can take Other Discount in percentage in purchase entry. It will be calculated before tax. Use the following steps to implement this feature… Step1: Setting the option Go ... - Is it possible to calculate interest on closing balance for each date in account statement of personal accounts?
Answer: Now it is possible to calculate interest on closing balance for each date in account statement of personal accounts. Please use the following steps to implement this… Step1: ... - Is it possible to add my company’s logo in FusionRetail 6?
Answer: Now you can add your company’s logo in FusionRetail 6 software. To implement this feature please use the following steps… Copy the logo picture and place it in ‘C:\FusionRetail6\FR6Share\Photo\’ folder Run ... - In which report we can see the remarks of redeem points?
Answer: Now you can see the redeem point remarks in customer info preview. Please use the following steps… Go to Main Menu > Sales Management > Transaction > Sales Invoice (POS)(S> ... - I want to see a new column in sale report which will show ‘Total Amount / Quantity’. How to have this report?
Answer: Now you can create and add your own columns in all register reports of FusionRetail 6. To implement this feature please use the following steps…. Open any register ... - Item Missing in Stock Transfer
I created a new item No purchase or opening transaction on that product I created Stock journal entry in "Excess" type Although it is showing positive stock in stock journal ... - In all of my bills a narration is coming in the bottom of the bill. Is it possible to block printing these numbers?
Yes you can block temp memo printing from bill. Please use the following steps… Go to Main Menu > Sales Management > Transaction > Sales Invoice (POS) (S> ... - Is it possible to view tax register according to ledger breakup?
Example: I have a combined tax as “Service tax 10.5 %”, which have “AC charges 2%”, “Entertainment tax 4.5%” and “Vat 4%” Answer: Now you can see tax report ... - Is it possible to create different Tax for same product in different branches?
How do I set tax in... I have a single tax in 2 products. Now I want these 2 products to have 2 different tax at location? Answer: Yes, you can create different ... - Is it possible to return an item in branch, which is sold from HO?
Example: I sold an item from HO with a code 00A10001001Now the customer wants to return that item (sale return) in one of my branch, is it ... - Is it possible to customize all the lists, available in FusionRetail 6?
In FusionRetail 6 now you can customize many lists. Please refer to the following detail for customization availability of lists… ... - Is it possible to update the sale date in bulk for my restaurant sales?
Reasons: The date in the server PC was wrong and all the entries created through the nodes gone in wrong date. Now I need to update them. Accidentally my ... - I have created a new Mode of payment for sale but why it is not showing in the tender screen?
Answer: If a newly created Mode Of payment is not available in tender screen then there may be two possible reasons. Please check them using the following steps… Checking 1: Go ... - Is it possible to import product recipe through excel file?
Yes, now you can import product recipe through excel file. To use this feature please use the following steps… Step1: Creating an excel file for product recipe Create ... - Is it possible to view daily transaction sheet report according to user?
Now you can see daily transaction sheet according to user. Please use the following steps… Go to Main Menu > Financial Management > Reports > Daily Transaction Sheet ... - Is it possible to Import prepaid card balance from an excel file to FusionRetail 6?
Now you can import prepaid card balance in FusionRetail6 from excel file. Please use the following steps… Step1: Creating an excel file for product recipe Create an excel file ... - Is there any easier process to change database ?
I am using a different company altogether with separate database. Every time i have to change the config file to select that database. Can you provide an ... - Is it possible to track previous rate changes?
In the last week I changed rate for some of my products brand wise. Today, by mistake, again I changed rate of some of those items again. Answer: New ... - Is it possible to stop opening delivery detail box after selection of any customer in sale screen?
Answer: Yes you can block opening of the delivery detail box after selection of any customer in sale screen. Please use the following steps… Go to Main Menu ... - I want to provide extra points to some of my specific customers on their birthday or anniversary date, how to accomplish this?
Answer: To provide extra points to some of your specific customers on their birthday or anniversary date use the following steps. Go to Main > Master Data Management ... - Is it possible to modify masters in branch location?
Example: I want Menu Modification at Branch. Is it possible in FusionRetail6? Now you can modify maters in branch also. This option will work if your IM setting ... - Is there any easy method to search option fields?
Example: In sales option screen there are lots of fields to change. Is there any easy method to search them? Answer: Now you can search fields in option screen. ... - Is it possible to use SmartCard with RanceLab® FusionRetail™ 6?
It is now possible to tender directly through Smartcard in RanceLab® FusionRetail™ 6. Use the following few steps to implement this feature... Step1: Configuring RanceLab® FusionRetail™ 6 for Smart ... - I want to print some valuable information in the coupon header and footer.
How to accomplish this? Answer: You can print any information in coupon header and footer. Please use the following steps to implement that… Go to Main Menu > Sales Management ... - Is it possible to convert Sale Order to Purchase Order in just one go?
Answer: Now you can convert Sale Order to Purchase Order and vice-versa. Please use the following steps to implement this feature. Go to Main Menu > Sale Management > Reports ... - Is it possible to convert Purchase Order to Sale Order in just one go?
Answer: Now you can convert Sale Order to Purchase Order and vice-versa. Please use the following steps to implement this feature. Go to Main Menu > Purchase Management > Reports ... - I want to issue a Payment Reminder to my customers whose payments are due.
How can I do it through RanceLab® FusionRetail™ 6? Answer: To issue a Payment Reminder report to your customer through RanceLab® FusionRetail™ 6, please follow the steps given ... - I have created a filter in Sale Register but it is displaying a Filter Area (X) in the Report Footer.
How to hide that in RanceLab® FusionRetail™ 6? Answer: Please follow the below mentioned steps to accomplish the task. Go to any register report Apply Filter; it will create a filter ... - I want to add Service Charges
on sale bills which will be calculated after applying other charges. How to implement this through RanceLab® FusionRetail™ 6? Answer: Please use the steps mentioned below to implement ... - I have my family members or friends dining in my restaurant.
I don’t want to take charge either on all items or on a single item. How to do it in RanceLab® FusionRetail™ 6? Answer: You can make Zero value bills ... - I am using barcode in DOS mode.
I want to print barcode by selecting them in a bulk. How can I do it through RanceLab® FusionRetail™ 6? Answer: Please follow the steps given below to accomplish ... - In RanceLab® FusionRetail™ 6 I have denominations up till Rs 50.
Now I want to have even lower denominations. How to do it? Answer: Yes it is possible to create lower denominations in the software for Cash Drawers. Please ... - Is it possible to import 8 digit UPC/EAN code in RanceLab® FusionRetail™ 6?
Answer: Yes, now you can import 8 digit UPC/EAN code in RanceLab® FusionRetail™ 6. Please use the following steps …. Step1: Changes in the Global Option Go to ... - Is it possible to pass additional information with Modifiers in run time?
Answer: Now we can pass additional information at run time with modifiers. Please follow the steps given below to implement the process. Step-1: Changing the Type in Modifier ... - Is it possible to create a Transfer Order in RanceLab® FusionRetail™ 6
for Head Office in order to send products to Branch to increase the stock? Answer: Yes it is possible to create a transfer order for Head Office from branch. ... - I want to restrict my users from importing and exporting data in Offline mode. How to accomplish this?
Answer: Yes it is possible to restrict users from importing and exporting data in offline mode. Please follow the steps given below to accomplish the task. Log in ... - Is it possible to restrict users from opening Barcode designers?
Answer: Yes it is possible to restrict users from opening barcode designer. Please follow the steps given below to accomplish the task. Log in the Software in Administrator mode. Go ... - I need to create Customers instantly from the Order screen if Customer is not present in the list. How to do that?
Answers: Now you can create Customers from the Order Screen. Please follow the steps given below to accomplish the task. Go to Main Menu > Sales Management > Transaction > ... - I want to print the MRP along with the Sale price
in POS prints in order to show the difference between the two to the customers. How to do that? Answer: Yes you can print the MRP along ... - I want to make the Purchase entry in according to predefined sizes for the garment items.
How to do it in RanceLab® FusionRetail™ 6? Answer: It is possible to make size wise Purchase entry in RanceLab® FusionRetail™ 6. Please use the following steps... Step1: Create ... - Is it possible to swap the bill/memo content of two bills?
Answer: Yes you can easily swipe the bill/memo content of two bills. Please use the following steps to implement this …. Go to Main Menu > Sale Management > Reports ... - I want to print 10 barcodes for 35 items (purchased), how to do that in RanceLab® FusionRetail™ 6?
Answer: Please use the following steps to implement this feature… 1. Go to Main Menu > Master Data Management > Inventory > Product Management (M>I>P) Alt + L Select the product from the list ... - I want to print 10 barcodes for 35 items (purchased), how to do that in RanceLab® FusionRetail™ 6?
Answer: Please use the following steps to implement this feature… Go to Main Menu > Master Data Management > Inventory > Product Management (M>I>P) Alt + L Select the product from the list ... - Is it possible to define the additional price on Purchase in percentage according to product?
Answer: Yes you can easily define the additional price on Purchase in percentage according to product. Please use the following steps. Step1: create a purchase price list Go to Main ... - In Touch POS, is it possible to hold a transaction to create a new transaction?
Answer: You can easily hold a transaction in touch POS. Holding a transaction in touch POS can be done only in Quick Mode, because the ‘Leave’ option in ... - Is it possible to change the colors of modifier buttons in Order Screen of Touch POS?
Answer: To introduce more flexibility and effectiveness, RanceLab® FusionRetail™ 6 has introduced a new Option called Submenu. Using Sub modifier we can change the Color of Subgroup/Submenu and position ... - In order taking screen
of the Touch POS the default layout of the products is in alphabetical order. Is it possible to change the order? Example: I have specific variety of wine which has ... - Is it possible to change the color of the product
to make it appear with a different color on the order screen of the Touch POS? Answer: Please follow the instructions given below to change the foreground color of ... - Is it possible to search any report with dynamic search facility?
Answer: Now you can search dynamically in RanceLab® FusionRetail™ 6. This new function let you search all the columns simultaneously, delivering a better and appropriate searching facility. Please use ... - I want to merge the products of two or more subgroups into
one section for better performance. How to do that in RanceLab® FusionRetail™ 6 Example: I have Subgroups like Beer, Whisky and Wine. I want to merge the products ... - Is it possible to group the modifiers in under a new heading
without using the subgroup name? Answer: Now you can easily group the modifiers in under a new heading without using the subgroup name. Please use the following steps. Step1: Making the changes Go to ... - It’s a little difficult to touch the buttons in my Touch POS system.
How can I increase the button size of the products in Touch POS order screen of RanceLab® FusionRetail™ 6? Answer: You can easily increase the size of the products in ... - It’s a little difficult to touch the buttons in my Touch POS system.
How can I increase the button size of the Subgroup or Submenu section in Touch POS order screen of RanceLab® FusionRetail™ 6? Answer: You can easily increase the size of ... - I want to add transportation charges
with my purchase cost to increase the purchase cost, which will not affect the final bill amount. What steps should I follow? Answer: By using the ... - Is it possible to see the product details during product scanning in Purchase Order Screen?
Answer: Yes it is possible to see the product details during product scanning in Purchase Order screen. Go through the following steps to accomplish the task. Method 1: Go to ... - Is it possible to print multiple ledger in just one go?
Answer: Yes it is very easy now to print multiple ledgers in just one go. Please use the following steps to implement this… Go to Main Menu ... - Is it possible to split the bill amount evenly, according to the number of person on a table?
Answer: Yes you can split the bill amount evenly according to the number of person on a table. Please use the following steps to accomplish the task… Go to ... - In a table there were 8 people ordering different food items
I want to serve them individually with their respective ordered foods. How to implement this in RanceLab®FusionRetail™ 6? Answer: In a situation like this you can use ... - Is it possible to apply scheme and promotion according to product child ID?
Answer: RanceLab® FusionRetail™ 6 accepts Product Child IDs in scheme and promotion in Product discount. Please follow the steps to accomplish the task. Go to Main Menu>Master Data Management>Inventory>Scheme ... - Is it possible to restrict my users, from escaping (or deleting products)from the sale screen, after scanning the products?
Answer: In some cases the sales operator scans a product and gives the product to the customers without receipt. In order to stop this malpractice RanceLab® FusionRetail™ 6 has ... - Is it possible to print barcode labels directly from the purchase screen?
Answer: Now you can print product barcodes directly from the purchase screen. Select particular product and print barcodes of specific numbers from the purchase screen. Please follow the instructions ... - Is it possible to use upsizing and downsizing in RanceLab® FusionRetail™ 6?
Answer: It is possible to use upsizing and downsizing in RanceLab® FusionRetail™ 6 using Display Name field in menu. Display Name is a category from which you can ... - Is it possible to search the last order detail of a customer by using his phone number, in Touch POS?
Answer: Now we can take orders through phone calls in an entirely new user friendly interface. It will also show you the last order details of that particular ... - Is it possible to implement Home Delivery system in RanceLab® FusionRetail™ 6?
Answer: RanceLab® FusionRetail™ 6 has introduced Despatch Home Delivery as a new module for effective implementation of order taking by phone calls. Please follow the steps given below to ... - Is it possible to select customer as soon as I open Touch POS screen?
Answer: Yes you can select Customer directly from the Customer list as soon as you open the Touch POS screen. Please follow the steps given below to accomplish ... - Is it possible to print the Journal voucher memo in POS format?
Answer: Yes it is possible to print the Journal voucher receipts in POS format. Please follow the steps given below to accomplish the task. Go to Main Menu > Financial Management ... - Is it possible to sale Combo meals in my Food court using RanceLab® FusionRetail™ 6?
Example: In my Food Court I have a Combo called Pizza Combo which contains one Hawaiian Pizza with Chicken Drumsticks and a Coke. The price of the Combo ... - Is it possible to print my purchase bill in 40 col pos printer?
Answer: Step 1: Setting the options Go to Main Menu > Purchase Management > Transaction > Purchase Invoice (P> T> P) Alt + O Set “Select type of Printing = ... - Is it possible to print my stock transfer voucher in 40 col pos printer?
Answer: Step 1: Setting the options Go to Main Menu > Warehouse Management > Transaction > Stock Transfer (W> T> T) Alt + O Set “Select type of Printing = ... - Is it possible to block my users from opening the Cash Drawer Balancing through reports?
Answer: Go to Main Menu > Master Data Management > Others > Designation Set Up (M> O> D) Alt + L Select the designation from the list Go to ‘Change Action Control ... - Is it possible to manually adjust my weighing scale barcode denominations in RanceLab® FusionRetail™ 6?
Answer: Please use the following steps. Step1: Mapping the weighing scale barcode nomination in RanceLab® FusionRetail™ 6 Go to Main Menu > Settings > Application Settings > Global Option (T> A> ... - Is it possible to see the day end report as we are viewing the same in RanceLab® FusionRetail™ 5?
Answer: Go to Main Menu > Sale Management > Reports > Day End Report (S> R> D) Press Alt + D (you may also use ‘-D Daily Rpt’ button) It ... - Is it possible to hide Group wise analysis in Day End report?
Answer: Yes it is possible to hide Group wise analysis in Day End Report. The following steps will guide you to implement the process. Go to Main Menu ... - Is it possible to open a Report specifying my own parameters?
Answer: RanceLab® FusionRetail™ 6 has introduced a new feature for more effective viewing of reports. It is the Report parameters. You can now be able to see the ... - Is it possible to open Cash drawer at the time of Refilling and Refunding Prepaid Cards?
Answer: Yes, now it is possible to open Cash drawer at the time of Refilling and Refunding prepaid Cards. Please follow the steps to accomplish the Task. Go to ... - Is it possible to give discount by scanning the particular product child code in RanceLab® FusionRetail™ 6?
Answer: It is very easy to give discount by scanning the products in RanceLab® FusionRetail™ 6. It will directly affect the child code. Go to Main ... - Is it possible to send automated SMS to our customer 7 days before their birthday?
Answer: Go to Main Menu > Settings > SMS Settings > CRM Activities (T>M>C). Alt + L Select location from the list Go to ‘Before Days’ field Enter number of days ... - I want to adjust the MRP of a product according to the change of Size of the product. Ho to do it with the help of RanceLab® FusionRetail™ 6?
Answer: You can adjust the MRP of your products according to the change of size by applying Logic. In this method you will have to mention a fixed ... - I updated RanceLab® FusionRetail™ 6 to the latest version. Now, during data import it shows a message "It seems some alien data". How can I avoid it?
Answer: Please follow the steps given below to avoid the problem. Step1: In Head Office server. Go to Main Menu> Settings > Database Maintenance > Query DB (T > D > ... - Is it possible to apply Excise Duty on my Ready Made garments through RanceLab® FusionRetail™ 6?
The tax structure is as given below... Excise Duty - 10% Edu Cess - 2% Higher Cess - 1% Output Vat - 4% Answer: An excise or excise tax (sometimes called a duty of excise ... - Is it possible to print the KOT after pressing the Finish button?
Scenario: Software is printing KOT whenever we press the tender button in Touch POS, but we are using the following steps for billing. Customer ordered one Pizza ... - Is it possible to set a round off limit while making a sale transaction?
Scenario: I want to set a rounding limit where if the decimal amount crosses .50 then the bill amount will be changed to the next higher integer ... - Is it possible to change the language in RanceLab® FusionRetail™ 6?
Answer: Yes, you can change the language in RanceLab® FusionRetail™ 6 by using very few steps. Currently RanceLab® FusionRetail™ 6 supports the following list of languages… English Arabic French Hindi Spanish To change ... - Is it possible to print Logos through Thermal POS printers?
Printing Logo in Bixolon Srp350 40 column thermal POS printer: By using the following steps you can easily print your company’s Logo in Samsung Bixolon SRP 350P 40 column ... - Is it possible to restrict my users from selling the products above MRP?
Answer: Please use the following steps, Go to Main Menu > Sales Management > Transaction > Sales Invoice (Scan POS) (S> T> S) Alt + O Go to ‘Restrict Sale Price’ ... - I am giving manual discount on a product and then applying the scheme and promotion on it. In this situation which discount will work?
Answer: If you are using both, Manual Discount and Scheme Bill Discount then only Scheme Bill Discount will be applied on bill. For more detail please visit: Scheme ... - Is it possible to get the Trial Balance reports periodically?
Scenario: I want to see my Ledger report in periodic formats like day wise, month wise, yearly, quarterly, half yearly. How can I do that? Answer: Please go ... - Is it possible to get the current stock of products in ‘Classified top Sales report’?
Scenario: I purchased a product a few months back. There have been many sale transactions till then. I want to see the stock of that particular product ... - Is it possible to hide any specific module of the RanceLab® FusionRetail™ 6?
Scenario: I want to hide the Day End Report from my operators in the software. How can I do it in RanceLab® FusionRetail™ 6? Answer: RanceLab® FusionRetail™ 6 has ... - Is it possible to add modifiers after pressing the Finish button in Touch POS?
Scenario: At the time of billing the customer chose some more modifiers after the order taking was complete. How to re enter these products in the previous ... - Is it possible to create Incremental Backup in RanceLab® FusionRetail™ 6?
Answer: Yes you can create incremental Backup in RanceLab® FusionRetail™ 6. Please use the following steps to implements this feature. Go to Main Menu > Master Data Management ... - Is it possible to set Pole Display in Dos mode?
Scenario: I have a customer display attached with COM1 port of my system. How to set this Customer Display/Pole Display in Dos mode? Answer: Please follow the instructions given below ... - Is it possible to block Memo date & time printing on 40 column receipt bill?
Answer: Please follow the steps given below to implement the task. Go to Main Menu > Sale Management > Transaction > Sale Invoice ... - Is it possible to print barcode of voucher number in 40 column receipt printer?
Answer: Please use the following steps, Step1: Setting in Station Setup, Go to Main Menu > Settings > Application Settings > Station Setup (T> A> S) Alt + L Select the ... - Is it possible to track restaurant orders through barcode, during sale?
Scenario: In my restaurant I am using Quick mode of transaction. Customer places orders and we give them bill of orders. When customer comes back, we have ... - Is it possible to view stock detail in Stock Transfer/Stock Transfer Indent voucher screen?
Answer: For Stock Transfer voucher: Go to Main Menu > Warehouse Management > Transaction > Stock Transfer (W > T > T) Press Alt + O Set “Stock = Yes” Save. For Stock ... - Is it possible to check the hardware devices (connected with RanceLab® FusionRetail™ 6) from the software itself?
Scenario: I want to check if all my Hardware devices that are attached to the system are working properly or not. Answer: Please follow the steps given below ... - Is it possible to block voucher modification from reports?
Scenario: The Chartered Accountant will Audit my business. How to do that in the software? Answer: Audit is an examination and verification of a company's financial and accounting records ... - Is it possible to attach images with product child?
Answer: Please follow the steps given below to accomplish the task. Step1: Setting up the Product Matrix Go to Main Menu > Master Data Management > Inventory > Product ... - Is it possible to manually type Customer card number through touch screen monitors, while making transactions in Touch POS?
Answer: Step1: Setting from Sale Invoice (Scan POS) Go to Main Menu > Sales Management > Transaction > Sales Invoice (Scan POS) (S > T > S) Alt + O. Set “Prompt ... - Is it possible to print the proper Number of PAX after splitting the bill?
Scenario: The number of PAX does not change properly after bill split. I want to print the exact number of PAX on the bills. Answer: Assuming that ... - Is it possible to print the Sale Rate of a product on KOT?
Answer: Yes, please follow the steps given below to print the Sale Rate of any product on the KOT. Step1: Turning on the option. Go to Main Menu > Sale Management ... - Is it possible to check the item discount and item charges in sale register in voucher mode?
Answer: Go to Main Menu > Sale Management > Reports > Sale Register (S>R>S) Press Ctrl + I (or you can also use ... - Is it possible to view all items in Void Item analysis report?
Answer: Yes now you can see all the sold items in Void Item analysis along with the Void Items. Just use the following steps, Go to Main ... - Is it possible to create different price for same product in Restaurant?
Answer: Step 1: Create 2 different menus with different prices but same items Go to Main Menu > Master data management > F&B > Menu management (M> F > M) Create a ... - Is it possible to create Customer for Home delivery in my branch location?
Scenario: I have a Home delivery setting in my Branch1. But, as because customer is a master, FusionRetail 6 is not allowing us to create masters in ... - I want to use different price list for Christmas occasion. How to do that in fusion Retail6?
Scenario: I want to create special prices for the upcoming festive season. In the Christmas we are using a Pricelist with 10% discount for some products & 5 % for another product. ... - Is it possible to generate a report according to different Table layout names?
Scenario: I have a restaurant with 3 floors. For every floor I have created separate types of Table Layouts according to the sitting arrangement. To have a ... - Is it possible to maintain Home delivery in Table mode transaction?
Answer: Yes you can maintain Home delivery in table mode transaction if you don’t need to track Driver details. Please use the following steps to implement this. NOTE: If ... - Is it possible to check the pending file list of the FTP server?
Answer: A new button has been introduced in ML Status Screen to fetch the File list from the FTP Server. Go to Main Menu > Settings > System ... - Is it possible to maintain Touch POS sale according to Warehouse?
Answer: Yes you can easily maintain Touch POS sale according to Warehouse. Please use the following steps. Step1: Create Different Warehouses Go to Main Menu>Master Data Management>Inventory>Warehouse master (M ... - Is it possible to maintain services on hours and minutes basis through RanceLab FusionRetail 6?
Scenario: In my club the members can avail certain services like Snooker, Swimming, Horse Riding, Gaming etc. They are charged on hourly and minutes basis. How can ... - Is it possible to set FTP options for selective locations?
Scenario: I have 7 Location where three is connected with internet via FTP. Other 4 does not have internet connections. Is it possible to maintain ... - Is it possible to bulk email all the sale bills to selected email IDs of my customer?
Scenario: I want to mail the account detail/transaction detail of my customer to their respective mail IDs. Is it possible to do this bulk email ... - Is it possible to restrict a menu for a specific table layout?
Scenario: In Touch POS if we select a specific table layout, software should use specific (predefined) menu for that layout. Answer: It is possible to ... - Is it possible that software give alert for Addition or deletion in order for done soon table?
Scenario: In some cases the Customers order dishes even after the bill is generated. I want the software to issue an alert which will display ... - Is it possible to print MRP on KOT?
Is it possible to print MRP on KOT? Scenario: As the Customer wants a copy of KOT I have to print the MRP of the items ... - Is it possible to view customer's Total transaction amount on sale screen?
Scenario: We are not using CRM point concept. During sale transaction we want to gives discount to the customers on basis of last total sale ... - Is it possible that software will automatically ask for seat number after opening a table in Touch POS module?
Scenario: In my Cafeteria order is taken according to Seats. Every time at the time of entering orders the counterperson has to manually select the ... - Is it possible to print the table number in the Coupon?
Answer: Yes, now you can print the table number in the delivery coupon. Please use the following steps to implement this. Step1: Setting the option Go to ... - Is there any option to check if a particular customer is allowed for credit sale or not?
Scenario: At the time of Sale entry I want to check if the Customer has permission to take items in Credit. How do we accomplish it? Answer: Please ... - Is it possible to print statements of multiple customers in bulk?
Scenario: I want to send the account detail/transaction statement of my customer to them. Answer: Please use the following steps. Step1: Creating a customer with account Go to ... - If system goes to sleep mode, will it affect the performance of FusionRetail™ 6?
Answer: Yes, printing problem may arise if your system goes to sleep mode while RanceLab® FusionRetail™ 6 is running in your client/node systems. As per windows architecture, ... - Is it possible to copy a Journal entry to create a new journal entry?
Scenario: In my club every member has to pay their monthly registration fee (Rs.200/-) on the 1st day of every month. If it’s possible to create all ... - Is it possible to track the status of the table through KOT?
Scenario: When a KOT is fired first time for a table, kitchen should know that it is a ‘new table’ not a running one. Answer: Please use the following ... - Is it possible to print combined Z report for more than one user?
Solution: Yes, you can print the combined Z report for more than one user in just one go. Please use the following steps for detail instruction, Go to ... - Is it possible to print amount detail in billion not in thousand?
Scenario: RanceLab® FusionRetail™ 6 prints tender amount detail (amount in word) in Thousands, Lakh etc. But as we are a non Indian company our customer requires the tender ... - Is there any easiest way to filter the date range?
Scenario: Every time while seeing the report it takes up some time to set the date range. It will be very beneficial if there is any option to ... - Is it possible to get the format files and the report layouts along with the Branch data?
Scenario: It creates a problem while restoring a branch data as it doesn’t enclose the format files, report layout files etc. Is it possible to enclose all ... - Is it possible to print separate bills for food items and drink items in my restaurant?
Scenario: In my Bar and Restaurant, customers wants separate bills for drinks and foods. Is it possible to maintain in RanceLab® FusionRetail™ 6? Solution: RanceLab® FusionRetail™ 6 has introduced a new ... - Is it possible to print warehouse name through POS printer while making a purchase transaction?
Solution: Please follow the instructions given below to print warehouse name through POS printers in RanceLab® FusionRetail™ 6. Go to Main Menu > Purchase Management > Transaction > Purchase Invoice ... - Is it possible to display the details of Product Childs at the time of making a sale transaction?
Scenario: It is important to see the matrix details, attached schemes etc of the product child, while scanning the product barcode. How can we do this using RanceLab® ... - Is it possible to sale the products in MRP?
Scenario: I want to control the sale price according to MRP, Purchase Cost and Sale rate, directly from the sale screen (Scan POS). Solution: It is now possible to ...