Solution:
- Go to Main Menu > Sale Management > Transaction > Prepaid (S> T> P)
- Swipe the card.
- Refund the amount.
- Swipe the card again.
- Recharge the card with the exact amount.
- Save.
For more details please visit:
- http://www.rancelab.com/help/fr6_prepaid_card_transaction.htm
- http://www.rancelab.com/faq/tags/43/prepaid-card.html
- http://www.rancelab.com/faq/content/6/183/en/how-prepaid-system-can-be-used-together-in-scan-pos-and-touch-pos.html?highlight=prepaid
- http://www.rancelab.com/faq/tags/59/prepaid.html
- http://www.rancelab.com/faq/content/6/189/en/how-to-use-our-existing-privilege-loyalty-cards-as-prepaid-card-in-scan-pos-and-touch-pos.html?highlight=prepaid
- http://www.rancelab.com/faq/content/4/206/en/how-can-i-block-a-prepaid-card-and-vice-versa.html?highlight=prepaid