ID #1566

Why is Database Manager opening at the time of opening the Software?

Answer:

The probable causes and their solutions are,

  1. Deletion or Renaming the Config File of the Software
  2. Local Area Network malfunction
  3. The services of the SQL Server are not running

Deletion or Renaming the Config File of RanceLab® FusionRetail™ 6 software

In the case of Deleting or Renaming the Config File (FusionRetail6.exe.config) the Database Manager opens up. You can find the Config File within the FusionRetail6 folder in the Installation drive (generally ‘C:\FusionRetail6\’).

  • Go to My Computer > C:\FusionRetail6
  • Check the FusionRetail6.exe.config file.
  • See if it is renamed or deleted.
  • If it has been renamed then change it to FusionRetail6.exe.config.
  • If the File has been deleted, run FusionRetail™ 6 to open the Database Manager.
  • Check the Server Name (Computer Name\SQL Instance), Authentication (SQL) and Login (sa).
  • Click NEXT.
  • Click the Use Existing Database.
  • Click NEXT.
  • Select the Database Name from the drop down list
  • Choose Station.
  • Click on NEXT button.
  • Click the Finish button to run the software. It will create a new Config File in the Fusionretail6™ folder.

For more details please visit:

Local Area Network malfunction

This problem may arise when you are using a client server setting with one server and one or more than one clients/nodes. The database remains stored in the Server computer and accessed by the Clients /Nodes via LAN (Local Area Network). If the client is not able to access the server database manager will get open while we trying to open the software.

In order to check the LAN please go through the following steps (from any Client/Node computer):

  1. Click on Start.
  2. Go to Run.
  3. Type the Computer Name of the Server (Example: \\server)
  4. Press Enter or click on OK.
  5. If it does not open the Server then there is some problem in LAN connectivity.
  6. Contact your Hardware Vendor and explain the situation and ask him to make the server accessible for the clients/nodes, this will resolve your problem.

The services of the SQL Server are not running

  • Right click on My Computer Icon.
  • Select Manage.
  • Double click on Services & Applications.
  • Find SQL Server (RANCELABSSE) from the list.
  • If the service is Stopped then click on the Start button to Start the service.
  • If it throws a message indicating that the SQL Server is not able to start the services.
  • Secure the last Backup.
  • Uninstall the SQL Server
  • Reboot your computer
  • Insert RanceLab® FusionRetail™ 6 software CD
  • Install SQL Server 2005.
  • After installing run FusionRetail™ 6 software
  • Check the Server Name (Computer Name\SQL Instance), Authentication (SQL), Login (sa).
  • Click NEXT.
  • Click the Attach option.
  • Click NEXT.
  • Select the .mdf file (generally in ‘C:\FusionRetail6\Data\’ folder) and choose proper Station name.
  • Click on NEXT button.
  • Click the Finish button to run the software.
  • It will create a new Config File in the Fusionretail6™ folder.

For more details please visit:

 

Tags: Database, Information

Related entries:

You cannot comment on this entry