Scenario: I have a customer display attached with COM1 port of my system. How to set this Customer Display/Pole Display in Dos mode?
Answer:
Please follow the instructions given below to set the Pole Display in RanceLab® FusionRetail™ 6.
Step1: Settings in Hardware
- Connect the Customer Display with the CPU.
- Switch it on.
- The welcome message is displayed.
- The hardware setting is proper.
Step2: Setting in Software
- Go to Main Menu > Settings > Application Settings > Station Setup (T > A > S)
- Alt + L.
- Select Station from list.
- Come to Customer Display.
- Press Ctrl + N.
- Type a device name in Device Name field.
- Set “Device Type = Customer Display”
- Set “Driver Type = Dos”
- Set “Device Port = COM1” (if the Customer display is attached with COM1 port, else use specific port name)
- Set “Customer Display File Name = Display.txt”.
- Save.
Step3: Using Customer Display during Transaction
- Go to Main Menu > Sale Management > Transaction > Sale Invoice (Scan POS) (S > T > S)
- Scan any product.
- Check the Customer Display screen
Note: If you want to change some information, to display it in ‘Customer Display’, please make the changes in Display.txt file. The Display.txt file can be found in the following folder,
C:\FusionRetail6\FR6Share\FormatFiles\
In case of USB Pole Display please follow the steps given below.
- Add POLE Display to USB Port and Install POSIFLEX Peripheral v1.0
- After successful installation go to “Device Manager” and under “PORTS (COM &LPT)” find your “Posiflex” Pole Display.
- Check what virtual PORT creates by your USB Pole Display, (COM6) or (COM3) or else.
- Follow from Step1.
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