- Use the support portal to submit your cases.
- Please mention your case number in the subject line of the mail.
- While contacting the support team over phone - please ask for case number, for future reference.
How to contact support team?
- The fastest way is to post the case in the support portal.
- You may also email the support team at support@rancelab.com.
- Support team is available over phone +91-33-4066-4277 (10 am to 6 pm), except Sunday.
How to use the support portal?
We have created a special support portal for our customers.
You are welcome to post your suggestions, questions and bugs.
To use the Support Portal, please follow these steps:
- Go to www.rancelab.com > click Support > click Customer Login
- You need to log in using the User Name and Password provided by us.
Notes:
If you DO NOT HAVE the login details or have forgotten it, please email us at supoprt@rancelab.com; we'll be happy to help you.