The Amber Food court is located in "Savin Kingdom". Savin Kingdom is one of the biggest amusement and Water Park in Siliguri located in the heart of the city, near the Hill Cart Road (Tenzing Norgay Road). Being the only Food Court in the park we have to handle a great number of customers every day. Our elaborate menu especially framed to satisfy customers include wide range of North Indian, South Indian, and tandoori cuisine with verity of appetiser soups & salads. This is actually a fast food counter and we have to deal with our customer with rapidity and satisfaction. The food court is divided into two separate parts, but we have only one billing counter. It is basically a prepaid counter; the customers have to pay the bill before they have their food. We have over 50+ employees and the increase in customer number leads us to increase the number. Every day over 1500 bills were created. At the end of the day the customer's satisfaction is our greatest achievement and every day we are creating more and more satisfied customers.
Being located in the heart of the city, we have to deal with a large number of customers every day. To maintain the customer pressure at peak time we have to deal with them with a faster transaction rate. Slower transaction rate is a barrier between the customer satisfaction and profit.
We were using manual billing and manual coupon system. Customers used to pay their bills and we used to make their bills, KOTs and coupons manually. But at the peak time it is become impossible to maintain such age old procedure with the increasing customer pressure. At the day end we have a heap of bills to calculate all them manually.
We were asked to buy computers, POS printers, and RanceLab® FusionRetail™ 6 software. RanceLab® also provided us full training about the software. Currently we were running...
With such systems in place, we managed to increase our business, now we have...
Established in 1984, Madhulika Sweets is a renowned name Dhanbad. Engaged in offering premium quality sweets and namkeens. Over the years the company has maintained this tradition and people have kept coming back for the finest quality sweets and namkeens. Presently they have four sweet shop around the Dhanbad city and also started giving franchise sweets stores in and around Dhanbad. They have excellent infrastructural facilities, cooking utensils, refrigerating machines and other equipment to prepare a wide variety of sweets and namkeens to keep and maintain their freshness and purity. Have separate unit for quality control. Madhulika have team of highly dedicated 150 staff.
Madhulika usually aims at an industrial & public location or site with heavy footfall to generate good profits from fudge. However, when combined with traditional sweets, the opportunities are more varied. They have huge range of sweets & namkeen items and also have lots of supplier for raw milk. Management or Owner invests lots of time to maintaining location wise stock, purchase management – payments, sale, party order delivery etc. That's directly effect on business growth.
We provide RanceLab® FusionRetail™ 6 Enterprise Edition for control multi-location. The software have the each individual sector Purchase of raw material, product recipe, production consumption and auto update inventory as per sale of Finish products. We introduce Barcode & weighing scale in warehouse & also in shop for accurate inventory update. Now process was very simple & useful for user. After finalize the preparation of sweets & namkeens, they update the stock unit to inventory using production- consumption entry. Now data is automatically distributed to all location of madhulika. Now manager of each location know the status of stock for a particular item. So management can easily track sale & stock with production. Our strong report section gives lots of reports to management to figure out the business status. Like stock discrepancy report, production-consumption report, no sale, no stock report, profitability report etc.
We also advice to buy highly configure SERVER for HO & POS station for each location and fast internet connection in each location for fasting data transfer. It will help to fast the billing cycle.