Are you a multi store retailer looking for solutions to your chain store management problems?
Not to worry. FusionRetail has an answer to your troubles. Below are 6 challenges of multi store retailing you may have been facing and their solutions by FusionRetail:
Connectivity becomes a major challenge if taken casually, in multi-store retailing. Be it a desktop-based system or an online system, connecting HQ (head quarter) server with clients (store computers) is a tough task.
FusionRetail’s SmartClient architecture can help you relax in this situation. It offers the feature of ‘occasionally connected clients’. All you need is a simple dial up or a broadband internet connection. The smart client technology allows each location to work independently even if the internet connectivity is lost. The data gets automatically synced with the head office whenever connectivity is restored.
2. Data Synchronization
Data synchronization is second biggest challenge after Connectivity. In retail, stores operate from different geographies (time-zones) and locations (remote-sites) and have different operating hours (work-hours). It is vital to sync data timely in order to analyze and take action accordingly.
You may then ask:
- How data-sync will happen?
- What will be the time-interval of this synchronization?
- How will the system ensure that there is no loss of data?
FusionRetail’s near real-time data synchronization offers connectivity over internet and fixed IP. This means that each location synchronizes its data with head quarter and vice-versa as and when they get the connectivity. Simpler, isn’t it?
When you prepare to expand into a multi store retail business, deployment comes to you as the third most important challenge. How do you set up the new store with the same systems?
FusionRetail enables the operations or IT team to execute the deployment of a new store from the head quarter. It allows the creation and setting up of all system wide settings from the HQ to the other outlets.
All the activities such as printing, options and security are centrally controlled by FusionRetail. This means there is Zero Setup at branch location. The setup does not require any special skills at the branch location. Phew! Feeling relaxed now?
4. Cross-store operations
It is important as a multi-store retailer that you offer same value-added services across all your stores. For e.g. return or exchange of goods, sales returns or issuing of credit notes, customer point redemption and delivery. FusionRetail allows businesses to perform these activities in a centralized way and offer a better customer experience.
5. Multi-store reporting
Getting daily reports from all your stores, for e.g. stock and sales reports are very important. Because these reports allow business owners and managers to generate consolidated results on sales performance across the chain.
Inventory and valuation reports provide you the with the crucial information about where inventory is being distributed. This will help you take quick & critical decisions regarding buying & transferring stock.
6. Branch Accounting – Franchised Store, Owned Store
Multi-store brands operate on both company-owned and franchised store model. Hence they need branch accounts to be managed centrally as well locally.
FusionRetail’s financial account enables the finance and accounts department to manage the same easily and efficiently. Integrated accounts save upto 60% of operational time of their finance team.
For more details on the chain store management solutions by FusionRetail, do get in touch with us.