Archive for the ‘FusionRetail’ Category

How to increase average bill value per customer?

Monday, November 9th, 2009

Retailing is the selling of goods and services to the ultimate consumers, in the quantities they require and from places most convenient to them. Retail trades of the smallest scale—like selling of matchsticks, have entry barriers that are almost nil.

The modern consumer has got so much choice, that it is hard to lure customers to your shop. A good retailer will try to sell as much as possible to the select number of customers who have chosen to step into his store.

This is possible when a shop keeps a wide range of products that cater to different requirements of his customer. For example: any consumer has a tendency to buy only one or two toys/games at a time. Thus, in a toy shop, the bill value of any customer will be limited to the price of the games bought.

Now, if he starts keeping books and stationary along with toys, this customer will be tempted to fulfill his requirement of books and stationary from the same shop, instead of going to another shop. This results in more sales per customer, and increased profit.

While increasing the range of items at one’s shop, it is always wise to target a particular class of consumer and fulfill its requirements. Target consumers may be children, teenagers, homemakers, men, lower, middle and higher income groups.

At the same time, a toy shop housing all toys from the smallest to the highest range, may achieve good brand image, customer footfall and profits, but its average bill value per customer would not increase.

A well stocked shop is very attractive to the consumer. But it has its pitfalls. If the goods are not arranged in a logical and attractive manner, the consumer may get overwhelmed and confused. Better shop displays reduce the decision making time by the customer, leading to easy and quick purchase. The salesman’s understanding of the requirements of each individual customer plays a crucial role in increasing sales. Good shopping experience enables the customer to linger more, and buy more.

A smart shop owner will develop a product-mix for his target consumer that is a combination of high and low margin items. This will help him increase sales without compromising on his bottomline. The customers, on the other hand, happily buy more, without feeling the pinch!

Promotional offers that club two or more items together are a great way to increase average sales.

  • Buy two, get one free.
  • Buy one and get 40% off on the other.
  • Buy a combination of four items at a discounted price.

All these offers tempt the buyer to purchase more than his requirements and ultimately fork out more money at the billing counter!

Which of these strategies do you plan to apply next?

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FusionRetail is listed on Intel® Business Exchange Software and Partner Directory

Thursday, October 29th, 2009

FusionRetail, the most admired retail software by thousands of Retailers and Restaurateurs is now listed in the Intel® (Intel® BX) Business Exchange Software and Partner Directory.

Intel® Business Exchange is the online destination where small and medium businesses can find innovative business solutions featuring Intel technology and software applications from Intel® Software Partner Program members.

Rance Computer Pvt Ltd is recognized as a certified member of the Intel Software Partner Program.

rancelab_intel_isv

Display of the above badge demonstrates that our solutions has been certified to meet rigorous industry standards and is optimized on Intel® technology.

RanceLab is known for providing world-class solution that meets international standards. FusionRetail has over 1500+ installations with 7500+ user base spread across India, Botswana, South Africa, Dubai, USA, Uganda and Kenya.

We believe in providing quality services, a fact which is borne out by our ever increasing customer list

Note: Intel and the Intel logo are trademarks of Intel Corporation or its subsidiaries in the United States and other countries.

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RanceLab wishes you all a very happy Diwali

Thursday, October 15th, 2009

May the festival of lights be the harbinger of joy and prosperity.

Wishing You & Your Family Members Best wishes on Diwali and New year.

RanceLab
sales@rancelab.com
support@rancelab.com

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Weekly Inventory Management System to Cut Food Cost & Reduce Theft

Thursday, September 18th, 2008

Whether you run a take-away counter or a fine-dine restaurant, the amount of money you make depends to a sizable degree on how well you manage your food inventory. Food cost is often a restaurant’s largest single expense in the overall cost of running a restaurant.

It’s easy and, unfortunately, common for restaurants to lose money through poor inventory management. Beginners are particularly exposed to this cash drain, since they often do not have their financial control systems secured. But even the most well-managed, established restaurants have ongoing challenges in this area.

Now, as a restaurateur, consider the challenges of dealing with food. First, your inventory is not like peanut at a bar counter. Most of it is highly perishable. Your ingredients have a limited shelf life, much of it less than a week, some as short as just a day or two. Fail to use a product within this short time frame and off to the garbage it goes, along with some of your hard-earned profit. Second, you have a lot of people who handle your food inventory. From the time your products are ordered, received, stored, prepared and ultimately served to your customers, even a small restaurant can have more than 15-20 employees involved in the food production process.

The more people involved in taking “raw” inventory and converting it to the delivered product, the more difficult it is to control loss, waste and misuse of inventory. Remember, too many cook, spoils the food. Waste and theft become hidden problems, gradually nipping away at your gross margins like termites. And on the subject of theft, even a small eatery has dozens if not hundreds of raw and partially prepared food products in storage. You’re stocking lots of desirable products to which many people have access. Depending on your concept and recipes there’s a good chance that you’ll have between 200 and 500 different raw food products in your storage rooms that are of value to everyone. The more products you have, the more challenging it is to control their use. The more of anything you have, the less likely one or two items will be immediately missed.

FusionRetail provides you with a easy-to-use interface to record your physical inventory and tallying it with your computer inventory. It also allows you to adjust the inventory if there is any discrepancy. Smart ways to control and reduce inventory cost with variance report that forces you to focus on bird’s eye and helps you earn more.

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5 reasons retailers replace their retail management system

Friday, September 5th, 2008

Software Advice recently shared their article “5 Reasons Retailers Replace their Retail Management System.”

In the article they list the top 5 responses they hear from retailers who want to replace their existing POS system. Here is a quick summary of their findings:

  1. Improve Ease-of-Use – The biggest challenge we hear from buyers is their current system is non-intuitive and not user-friendly.
  2. Company Growth – When retailers expand to multiple locations, their single-store system becomes insufficient for managing more than 1 store.
  3. Poor Service & Support – Software vendors either cannot keep up with demand or they lose their “personal touch.”
  4. Multi-channel Integration – Many retailers are adding additional retail channels and need a system to support e-commerce websites and mail-order catalogs.
  5. Upgrading Hardware – An upgrade to new hardware presents a logical opportunity to bring software up to current standards.

Click here to read more.

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Barcode and RFID Software Solution

Tuesday, April 22nd, 2008

RanceLabTM offers FusionRetail, ready-to-use software for retail and F&B businesses.

FusionRetail in a nutshell
“Increase your profits and maximize control in just 10 days or less by automating all areas of your Retail Business”  – 100% Guaranteed.
 
FusionRetail 5 is ready-to-use Software for Retail Stores, Restaurants and Food Courts.
It adapts to specific needs of every retail and F&B businesses, small or big, individual or chain.
FusionRetail is the fastest in implementation and training too.
Running successfully at 500+ stores in 60+ cities across India.

It includes
• POS
• Inventory Management
• Financial Accounting
• CRM with Loyalty Cards
• MIS (Management Information System)
• Chain and Franchisee Management
• Third Party Link

FusionRetail is used for retailing businesses to track sales, inventory and customer information. This gives you the power to make more informed decisions, and the freedom to go home earlier. FusionRetail provides out-of-the-box Point of Sale software designed to work in a single independent store as well as chain of stores. FusionRetail Inventory saves time and money by automating stores at an affordable price.

Read more: http://www.rancelab.com/swproducts.htm 

FusionRetail works with wide range of POS hardware from barcode label printers, barcode scanner (CCD, laser, flat bed and bluetooth), RFID, data capturing units, standard dot matrix printers to fast and efficient thermal receipt printers, electronic cash drawers, customer display, magnetic card readers, touch screens and electronic weighing scales.
Read more: http://www.rancelab.com/hwproducts.htm 

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FusionRetail Tally Synchronization Link

Wednesday, August 8th, 2007

Frequently Asked Questions

Version Requirements 

FusionRetail’s feature of Tally Integration, is available from which version and for which version? 

FusionRetail Version  : 5.0.180.48 or higher 
Tally Version              : 8.1 or higher
                                                                                                               
1. What will happen if I export data to Tally first and then delete some of my Accounting Vouchers, Purchase Memos or Sales Memos in FusionRetail?

Deleted Vouchers in FusionRetail: The vouchers deleted in FusionRetail will be automatically get deleted from Tally, when you run the module ‘Export to Tally’ in FusionRetail.

After deleting any voucher from FusionRetail, re-run Export Data to Tally for that particular date range in FusionRetail. This act will update your transactions in Tally, eventually removing (deleting) the said memo from Tally.

One limitation: If there is a single entry in a day (except Credit Sale entry) for Sales or Sales Return in FusionRetail and you have deleted that memo in FusionRetail, then you have to manually delete this voucher from Tally also.  If there is a single entry in a day (except Credit Sale entry) for Sales or Sales Return in FusionRetail and you have deleted that memo in FusionRetail, then you have to manually delete this voucher from Tally also.If there is a single entry in a day (except Credit Sale entry) for Sales or Sales Return in FusionRetail and you have deleted that memo in FusionRetail, then you have to manually delete this voucher from Tally also.If there is a single entry in a day (except Credit Sale entry) for Sales or Sales Return in FusionRetail and you have deleted that memo in FusionRetail, then you have to manually delete this voucher from Tally also.Modification:  Modify the vouchers in FusionRetail and re export the same in Tally and it will overwrite the old voucher.

If there is a single entry in a day (except Credit Sale entry) for Sales or Sales Return in FusionRetail and you have deleted that memo in FusionRetail, then you have to manually delete this voucher from Tally also.  Modify the vouchers in FusionRetail and re export the same in Tally and it will overwrite the old voucher. If there is a single entry in a day (except Credit Sale entry) for Sales or Sales Return in FusionRetail and you have deleted that memo in FusionRetail, then you have to manually delete this voucher from Tally also.

2. I want to transfer my FusionRetail’s Sales data only. But it is also transferring other vouchers (Purchase memos, accounting vouchers).

Go to Configuration > Tally Options > Options.
Now keep ‘Yes’ for the module Sale and make ‘No’ for the rest modules. And then press Alt-S or click Save button to save the settings.
Data from FusionRetail will be transferred only for the modules with ‘Yes’ option. 

3. My Export to Tally didn’t generate any error. But in Tally imported purchase memos are opening in different format.

Run Tally and open any of your Purchase voucher imported from FusionRetail, and press Ctrl-V to change the format (As voucher / As Invoice). Select the option ‘As Voucher’ to make this voucher as an accounting voucher. This setting is to be configured before running ‘Export to Tally’ from FusionRetail. For global setting for this in Tally, do the following:

Go to main screen of Tally > Gateway of Tally. Press F11 to configure Company Features.
Select Accounting Features in Company Feature menu Go to Invoicing head and make the following change:
Enter Purchases in Invoice Format: No

4. I’ve transferred my FusionRetail’s Sales data to Tally successfully. FusionRetail has transferred them in Tally as Journal vouchers. But I’m unable to modify or enter into any such voucher which is containing Cash account entry. The entry of Cash account gets deleted whenever I move to that entry in such a journal voucher.

Go to main screen of Tally > Gateway of Tally.  F12 Configure > Voucher Entry >
Set “Allow Cash Accounts in Journals” to “Yes” 

5. When I’m exporting my Accounting vouchers like Payment, Receipt, Contra i.e. Other Vouchers from FusionRetail to Tally, they are not opening in the same format (double entry mode) as they were raised in FusionRetail.

Go to main screen of Tally > Gateway of Tally.  F12 Configure > Voucher Entry>
Set “Use Single Entry mode for Pymt/Rcpt/Contra” to “No”.

6. I’ve successfully exported FusionRetail’s data to Tally, but Tally is not showing any data in Statutory Reports (VAT / CST Reports).

First of all ensure that you have configured your Tally for Statutory Reports. 
F11 Features – Statutory & Taxation – Set “Enable Value Added Tax (VAT)” to “Yes”.
Next you have to correctly Map Tally Ledger / Class in FusionRetail. 

Go to Configuration > Tally Options > Map Tally. After mapping it correctly, save it. And then you have to re-run ‘Export to Tally’ in FusionRetail for able to get Statutory Reports in Tally. For further details regarding how to Map Tally Ledger / Class in FusionRetail, please refer to Tally section in FusionRetail’s manual.

7. How can I export data from FusionRetail as off-line and Import into Tally Manually?

If you choose the off-line method then FusionRetail will create a XML File. If any error is encountered during online export then FusionRetail will ask if you want to export the data to a file. 

8. Can I transfer data from Tally to FusionRetail?

Currently only one-way data transfer is possible, i.e. from FusionRetail to Tally.

But you can import data in FusionRetail from Excel or CVS format.
For more info: Please check Advance Inventory ->Import Data.

9. Can I transfer same data from FusionRetail to Tally again? 

Yes. You can export same transaction again which you have already exported to Tally, specify the date range by pressing F2 and re-run export data to Tally.

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The Retailer and the Community

Monday, April 30th, 2007

New people entering retail ventures have one or more of the following queries. We often hear them saying:

- How to find out what customers think of your service, and what changes they might like to see?
- How to increase feelings of ownership or patronage among customers?
- How to get the price/quality mix right?
- How to get involved in the community through charity, sponsorship, and local initiatives?
- How to increase business through improved community relations?

Before entering into any venture, specially retail, as because retail is booming today, you must be very careful while making selection. The selection process applies to retail space you invest in, kind of products and services you offer, targeted business area or customers and more.

Because every now and then we hear that a mall is coming or a new food court is opened or let us spend this week end at new multiplex. 

To avoid such issues and stay away from the after effects, do proper homework. This homework includes:

1. Researching your market – Look for Competition

2. Making the business stand out – Product and Services you offer

3. Socially responsible retailing – Taking an ethical stance

4. Getting involved with the community – Your community will work for you

5. The Law – As it applies to retailing

6. Advertising, an investment in sales – Sell Yourself

7. Creating a brand for yourself or your store – Stay ahead of the Competition

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What is POS or Retail management software and why it is required?

Friday, April 20th, 2007

“The term speaks for itself”. POS or Point-of-Sale software is used at location where goods are sold to customers. All sales transaction are made through the software and stored in computer. You provide information like item description, selling price, quantity sold, amount of discount given, tax collected and a few more.

Since the computer records everything, it automates all kind of tasks for you. For example, it gives you a few reports on key tips such as sales for the day, day end report, tax registers, stock statement and more for any specified period.

This is just and example of POS software but there’s lot more to it.

Infact, a few good POS software works as a complete retail management system and does one or more of the following:
·         Point of Sale
·         Inventory / Stock maintenance
·         Financial / Retail Accounting
·         Customer Relationship Management
·         Management Information System
·         Supply Chain Management
·         Store Management
·         Automatic Order Generation
·         Planogram / Space Management
·         Electronic Data Interchange
·         And much more
Now you must be thinking that one or more of above listed features are easily available in any general business application or any standard accounting software. They simply track inventory and maintain financial books. They’re all same.

 

WRONG…

Every system is designed to suite specific need. There are some features or benefits in common because they share a common business model. But when you start evaluating you will find…
POS software is designed to suite your business
A retail or pos software is designed to suite the needs of a retail atmosphere where as a generic business application targets mass and do not cater to specific needs of retail.
Fast, Accurate and Time saving
Another advantage of retail software is they use barcode technology which makes checkout faster, accurate and there is minimal scope of human errors.
Integrated system saves time and money
Retail management software has add-on modules like loyalty programs, decision-making tools and reports, and also keeps financials in place. This saves your time as you have to record each transaction in only one system and also helps you in fast retrieval of information as and when required. Hence scope of human errors is minimized.

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USP – Unique Selling Proposition

Friday, December 29th, 2006

The term USP or Unique Selling Proposition is frequently used now a days. This is something which helps you stay ahead in the competitive world, something that makes you different from your competitors, be it a product or a service or both.

By following these simple steps you can easily find out what is your (your store’s) USP ?

1. Ask Yourself – You need to find out what you offer to your customers which is different from what your competitors offer. You can also consider your layout including furniture & fixture, interior and exterior decor, product range, services you offer. This is what completely makes you different and why people buy from you.

2. Ask your Customers – Why they are here? They may be here because your store is close to their house, or you are located in a market complex or you actually provide good customer service and support when they need it. Believe me, this is the real practical input that people often overlook.

3. Ask your Team – staff – Ask them what makes them work here. It’s only the pay or the relationship you share with them. Ask them what makes them feel good here. What are your positives and negatives including products and services you offer.

Once you have the complete list, make a summary of top 5 or 10 answers. Now you have something in common and something uncommon. This is what is your USP and what exactly you are looking at.

This USP makes you stay ahead of the competition, makes you the leader. You can also use some phrase or sentence to make a punch line for your store, business or organization. This punch line will help bring down the customer to your door step and ultimately increase your brand value.

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